Deposit Protection Service vs Tenant Deposit Scheme (both custodial, ie. free)

[Vince Hogg]

Hi there! Apologies for the rookie thread here and thanks for your patience. I am about to rent out a two-bed property, having previously used a big-ticket letting agent. What I'm finding hard to navigate is where to place our tenants' deposit. I've read bad reviews of the custodial DPS and am struggling...

[mh9000]

Hello

We recently had to use Tenancy Deposit Scheme when leaving our property, due to not agreeing to pay for "damages" that were already existing.

We put the disputed amount as £150, which is what we were quoted on the phone by the LA but didn't agree with. The...

[NeoX]

I had a dispute last year with my two tenants over the return of their deposit where they wanted a higher rent abatement than I offered them for some major bathroom works that was done while they were there. They therefore failed to pay some rent in their last month.

When they moved out,...

[HuntsMalvern]

Hope you can help - I have phoned TDS and it's not within their discretion.

Our resi STL agreement states the deposit will be placed with the TDS within 14 days. They took 6 weeks in fact, but we've only just found that out.
Now, at the end of the tenancy, the agent had 10 days to...

[Amber31]

I moved out of my rental property nearly two months ago. I have chased the letting agent but the only reply is that the landlord is abroad at the moment and therefore difficult to get hold of so they are still waiting for instructions.
I think TDS has a 3 month cut off whereby you have to submit...

[mig]

Hey,
Some help would be great..
We moved out from our place on the 2nd of Feb, but tenancy ended on 13th. Cleaned and pro cleaned the carpets etc.. house was in good order and the LL didn't say anything to us about any issues etc.. LL advised we post keys back to agent as we lived quite...

[marisha]

hello

I am renting my property and had an agency managing the tenancy for the last 2 years. Last week the agency went bankrupt. I would like to create a tenancy contract with the tenant directly. What is the best way to do this? Also, the agency held tenant's deposit in the TDS scheme....

[sjl0308]

Hi, I had a tenant move out last week and he has left the property in a complete mess, I have sent him evidence and details of the cost of getting it back to the standard it was when he moved in. I do hold his deposit and have advised him that the repairs and work to be carried out will be taken from...

[Ian1958]

Hello all,

I'm new to the forum, but been a landlord of one property for three years.

I manage the property, but used an agent to complete the tenant's various background checks, draw up the contract and complete the inventory. The agent is a member of the ARLA Tenancy...

[dmaintenance]

Hi, new member so be kind.

Does a deposit need to be registered/protected if the AST has expired and the tenant is renting under the rolling Statutory Periodic Tenancy that occurs after the AST period has expired?

Thanks.

[Lindy123]

Sorry for the long post, I have tried to keep this to the point but what I have written below is a summary of a “homes from hell” experience that I need help with. Below I have listed just the main points that I can think of but there is even more that could be added.

My son and his...

[120]

Dear LLZone,

I moved out of an old property on the 30th June, and since that date tried contacting the LL and agency to arrange a checkout.
Today (19th July) I had the LL phone me wanting to do a checkout.

The contract states within 10days of the end of tenancy...

[sellotape]

Hi,
I'm in the middle of a dispute over my deposit. Just logged into check the progress, and the latest is "set to abb".

Anyone know what abb stands for?

[kevin2011]

Hi. My previous landlord had failed to deposit my bond under any sceme. After advice from a law centre and the courts i proceded with a part 8 claim for the £600 deposit and x3 penalty plus costs of £175. On the day of the hearing the judge said this case is not a part 8 and is a part 7. Had i done...

[funkydunky2004]

Hi , just found out the deposit was taken out by the agent to pay for 1 months rent at the request of the tenant who said would pay for it later.

However I have served 21a. which expired on the 9th may. The agent has put it back in the scheme on the 6th may. will my section 21 still...