Is my estate agent misleading me?

[abimsalabim]

Apart from the check-in and check-out inventory reports (which I have), what else can I use as evidence that the property was in good condition? Is there any other strong evidence?...

[abimsalabim]

The tenant agreement states that the Landlord should hold onto the deposit until the dispute is resolved but, the agent is disputing this, claiming that they are the ones to hold onto the deposit as part of their Full Management Service...

[abimsalabim]

As I said in the original post, the deposit is NOT in a Tenancy Deposit Scheme but, instead is being held directly by the Agent....

[abimsalabim]

If the agent is refusing the mediate the dispute between the tenant and myself but, is instead asking me to go to court, what are my options in terms of penalising the agent? Apart from firing them, can I get compensation from them failing to provide their services?...

[abimsalabim]

Yes


Yes, I agree that deposit protection legislation does not apply and I happy to settle this dispute without trying to involve a Deposit Scheme


I understand where you are coming from. I do not have access to the company directly as all communication so far has...

[abimsalabim]

I am a Landlord and I have a company tenancy which has now come to an end. I did a check-in inventory before the tenant moved in and I have done a check-out inventory now that they have moved out, and there are damages to my property by the tenant. The deposit is being held by the agent and is not in...

[abimsalabim]

Thanks for all the help and advice with this. I've opted to get my own inventory check done instead of going with that of the Letting Agency and they agreed to it.