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[Lynch82]

I chased the director of the previous estate agent for a previous response as he said that he had contacted the deposit schemes but was told he had to email them. He advised this last month, so I feel he is now stalling. I’m going to send him a screenshot of the proof of payment from our tenant and...

[Lynch82]

Thank you to all who have responded. I paid my tenant the deposit out of my own money and he has since provided proof from his bank that the deposit was paid to the correct estate agent bank account (it must have been a typo that he gave me before). The amount that was paid was the deposit plus fees,...