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[ExpertInAField]

Oven glass shattering while in use is one of those things that happens sometimes. Its completely spontaneous and can be no fault of the user when it happens....

[ExpertInAField]

The item that stuck out to me was that the tenant is not allowed to change the electricity or gas supplier. They absolutely can without needing your permission to do so (assuming a regular AST)

[ExpertInAField]

I know exactly which power company you are referring to and I completely agree with your opinion of them.

i also had issues with them at the end of one tenancy and they have been completely useless.

My big concern is that they seem to be buying up the smaller companies out...