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[Jon66]

I might be inclined to take possession without a possession order as the property has been abandoned. If you think it's very unlikely the tenants would claim illegal eviction it's the pragmatic approach. Some may disagree with me. Certainly to be 100 percent sure you need a PO. Is the rent being paid...

[Jon66]

The point is that if there is no reasonable prospect of successfully defending the money claim there is absolutely no point in awarding a set aside because the outcome would be the same and all it does is use valuable resources. Concentrate on what is required for a successful set aside in the cpr and...

[Jon66]

How to serve is in the cpr. https://www.justice.gov.uk/courts/pr...l/rules/part06...

[Jon66]

How to rent booklet . . . you have already been advised to check against the nearly legal checklist. All the information is in there.

[Jon66]

Yes, I also had this issue with a Spanish couple with young child i n a modern flat. They didn't quite get it about drying clothes indoors and everything had mould on it. They bought new blinds, learned a lesson as did I. After that experience I provide tumble dryers, as I feel there's no excuse then,...

[Jon66]

These are the rules re set aside. Read through them thoroughly. They will help you prepare your response.

With respect to the above, there does not have to be an error in process, just a reasonable prospect of successfully defending the claim, and imo you should concentrate on that. I.e....

[Jon66]

Yes you do by making the complaint to the company, they then have x number of weeks to deal with it to your satisfaction, when the x weeks have passed you go to the ombudsman. The system does work. You do realise that everytime a complaint goes to the ombudsman they are charged? It was £500 but may...

[Jon66]

Sounds as if you have all the answers . . .

[Jon66]

Energy ombudsman - I don't understand people's reluctance to use these adr services, my experience of them are positive in resolving issues and awarding compensation....

[Jon66]

Mediation may be the way forward?

[Jon66]

The tenant cannot contract out of their statutory rights, so no, you should not seek to agree with the tenant to issue the s21 notice simultaneously as it would be invalid. Surely it would be better not to seek a new tenant at this stage?...

[Jon66]

By the way it isn't an 'eviction' notice, it is just a notice advising them you wish them to leave.

[Jon66]

Try the complaints route, I have just got back £880 back from TW following a particuarly awful saga of a water leak and overcharging....

[Jon66]

Haha, yes that's exactly the plan my partner and I had if caught out when travelling earlier this year 🤣

[Jon66]

IVAs have a high failure rate. Do you know which IP it is with, that might sway me? However an iva for me might mean bad life choices, and there's plenty of prospective tenants out there without this as an issue. How long have they been a couple?

[Jon66]

Perhaps reconsider your question and ask yourself what you hope to achieve....

[Jon66]

Or even use Smart meter readings and yet still receive estimated bills 🤷♂️...

[Jon66]

Irony isn't your forte then?...

[Jon66]

Actually Bobthebuilder2 I think AndrewDod is spot on. We are a business not a charity and obtaining social housing by fraud is a criminal act. Your comments are out of order....

[Jon66]

A good idea to issue an 8 including ground 10, 11, 12 and 13. Then if she pays off the arrears there are still grounds to continue to court. Although it's difficult to get a possession order on discretionary grounds I have done it in the sort of case you appear to have, particularly as she won't allow...