User Profile

[Jon66]

Worrying . . .

[Jon66]

Housing Ombudsman after following the HA complaints process will probably help with getting the complaints and lack of effective management dealt with.

[Jon66]

Well they've been in the property 9 months, so must be close to 6 months depending upon when the owner went abroad. We dont have the actual dates.

[Jon66]

No mariner, she ceased to be a guest when she refused to leave and at that point became a trespasser who can be removed without a PO.

[Jon66]

Ah didnt realise it's mandatory, but the notice requirement could be dispensed with i believe on the just and equitable basis? Interesting case!

[Jon66]

The problem is any s21 will not be valid. Perhaps he should apply to court under ground 1. Not ideal i know as not mandatory but i can imagine a sympathetic judge might give possession particularly as the requirement for prior written notice of the owners intention to live in the property could be dispensed...

[Jon66]

I understand he did continue to pay the council tax himself throughout the whole period.

[Jon66]

I think locks on the bedroom doors unfortunately means he has inadvertently created an AST, plus being away for that length of time. Allthough he did retain a key? He is a bit stuffed. If he cant persuade them into a new ast with all the correct documentation . . .. How relevant is the fact that he...

[Jon66]

Aha, I'm ahead of you, I have asked outgoing tenants to send me a review of my landlord services and they have. So if asked . . .

[Jon66]

Were there locks on all the bedroom doors?

[Jon66]

You can buy a mattress enhancer from John Lewis for around 70 pounds which will do the trick. The 100 per cent cotton one stuffed with cotton is very good....

[Jon66]

Draw the tenant's attention in writing, to the EPC and advise you are not prepared at this stage to make changes to the heating system. They are a bit cheeky as an E rating shows the property is not energy efficient and this would have been obvious to the tenant simply by checking the EPC.

[Jon66]

If there were no previous issues with the property until now, clearly it is the lifestyle of the tenants causing the problem. Drying clothing indoors is the cause. There is little point in providing a condensing tumble dryer if the tenants cannot afford to run it. The damage caused by condensation related...

[Jon66]

Yes, I agree with the last post, if you are too nice some people think you are a soft touch. I've said no, to a tenant three times in a row as it was very silly stuff, like there is an infestation of gnats in the property, what are you going to do? Um, it's on the river, buy a spray, stuff like that!...

[Jon66]

https://england.shelter.org.uk/housi..._for_two_homes

[Jon66]

If they are in receipt of housing benefit, they can apply for discretionary housing payments to cover a shortfall, although i think they can receive HB for both properties for a couple of weeks, its called overlapping benefit. However they must move into the new property at the commencement of the new...

[Jon66]

I may be being a bit basic, but the obligations in the tenancy for the tenant are the breaches to which the deposit schemes refer, so if the tenant is supposed to have the carpets cleaned and don't, that is a term of the contract that has been breached therefore you have a claim against the deposit,...

[Jon66]

What is in your tenancy agreement?

[Jon66]

It might be prudent to terminate the contract with the letting agents and have the tenants pay you direct whilst you source a more reliable company. This might just be poor accounting but it might mean their cash flow is shot and they are going under.

[Jon66]

https://www.google.es/url?sa=t&sourc...1_euexuiVuZVGZ