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[scot22]

In the past I believed in flexibility. Now, from experience, I agree with Andrew. Not happened very often. Trying to accommodate everyone is rarely possible. The lease, the lease and nothing but the lease.

[scot22]

Look at the MA's contract. He should be following your instructions. He is employed by RMC. Perhaps decide 3 quotes from firms nominated by RMC, not the MA. Also no quotes to be opened until a set date. If shoddy work he should be held accountable, but not his decision.

[scot22]

Charging service charge differently to the lease is not a good sign.
it is being assumed that property will not change hands. Newcomers could think.differently. People can fall out.
In my experience flexibility leads to disaster. A lease should be followed correctly.
obviously...

[scot22]

In my experience it is better to get everything in place that you require before buying. Leasehold can be a nightmare. As much as possible you need clarity.

[scot22]

I believe in always having a competent property manager, most are. Seen too many volunteers working without thanks and even hassled.
With a P.M everyone must contribute to the running of the place.
I am not advertising but don't know why people put up with the demands.

[scot22]

Cheers eagle2 you beat me 😊

Yes, because Freeholder is paying He can choose. He is obliged to have it done to a reasonable standard.

[scot22]

My understanding is that, if it's an emergency, s20 can be dispensed with.
Are there other flats that could be directly affected if it worsens ? Is so I suggest involving them.

[scot22]

Yes, I now realise why you are so concerned. After decades of experience I would be ! Sorry if I was patronising, not meant.

You have to cope with a serious problem without risking a lot of money or spoiling relationships with the Freeholder.

Can the local fire service give...

[scot22]

I mean this to be helpful, not patronising. In your first sentence you explain that it is your first property and only a few months in. It is a big investment for you and understandably you are concerned. I won't repeat the previous excellent advice given.
The Freeholder has engaged with you...