Tenants moving out- how to ensure the utility bills are paid?

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This is getting a little confusing, and quite conjectural. Mariner, I am a member of the RLA and have attended one of their training seminars. I shall be ringing them tomorrow to seek guidance re end of tenancy procedures. I felt I was doing the correct thing at the time, when I took charge of the property...

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Absolutely not, 45002. It was all very DIY. Dad was eccentric shall we say and did things his own sweet way, choosing people he liked for whatever reason.
Thanks guys for all this good advice, especially Jude. I see now I need to contact them and raise the issue of end of tenancy agreement,...

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True but here it seems it’s the landlady who has developed the hostility.

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Ok. They moved in in the early 90s. The property belonged to my parents who are both deceased. For a while, I managed it on behalf of my father who was not well, via power of attorney. There was an AST of sorts signed at some point in the 90s, by my father and by the tenants . It looked a bit flimsy...

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Thanks for all your advice folks. I don’t think they’ll want me there, it’s their last day after about 30+ years. I will ask them for details of their providers and to text me pictures of the meters on their last day. I’ll pop round after they’ve gone....

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No mariner, I made sure the tenants are on an AST....

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There is no deposit. As it was such a long tenancy, the RLA advised I refund the tenants the deposit and move them onto an AST which became periodic....

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They have emailed me their departure date.
Do they legally have to give me their forwarding address?

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Thank you. I have no idea who their providers are. Should I ask them? ( sorry for very basic question)....

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It sounds like coercive control ( of the boyfriend towards your landlady) , plus the effects of addiction . I don’t know how you deal with that, but women’s charities will know the best course of action. Moving out is probably best for you, but if you can, tell your friend you think she’s being...

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My very long term tenants are moving on. They have given me the date. How do I ensure there are no utilities for me to pay after they have left? I have tried checking the RLA site but can’t find anything....