Online self Assessment

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    Online self Assessment

    Having sent off forms for UTR and not receiving the number until I'd spent a few hours on the phone being sent pillar to post on an 0845 number to the tax helpline. Continually cut off I went to town to use the tax office phone with similar outcome but did get through in the end. I eventually managed to set up my online account only to continually receive this message:

    "there is no information to view at this time
    you have only just activated this service and there is a short delay before the information is available to view."

    So what is a short time? a Google shows someone saying 2 to 3 hours but a week has gone by and still the same message. Anyone else had this? I dread getting on the phone again.

    #2
    Oh dear, I am not having any luck am I. This must be an unusual case to get no replies?
    I have e mailed tax online services and if I get any answers I will post back as someone else may get this one day and be grateful for the advice.

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      #3
      Originally posted by JP111 View Post
      Oh dear, I am not having any luck am I. This must be an unusual case to get no replies?
      I have e mailed tax online services and if I get any answers I will post back as someone else may get this one day and be grateful for the advice.
      A short time could be two to three weeks, bearing in mind the massive staffing cuts in HMRC.

      why are you in such a hurry? The deadline you are working to is surely 31.1.13, is it not?

      Don't spend ridiculous amounts of time on the phone unless it really is urgent. Email or letter is more efficient for you.

      You can profitably spend the interval preparing all those numbers to put in the little boxes.

      Comment


        #4
        Yes 31.1.13 is correct but if it takes from April to now just to get a UTR and an activation code knowing my luck I'll be late and get fined
        I am trying to get it all out of the way as it's my first time doing this self assessment stuff and also going through probate for two family members both involving the tax man and one was joint landlord with me so I'm feeling swamped. Just want it all out of the way. Thanks for your reply

        Comment


          #5
          All sorted. When you register there are four boxes on the page and it is the bottom left one that starts the process so I have to scroll down which I am pretty sure I did before. Whether it was there before on my page I will never know but I noticed it yesterday and I can't believe they hide it at the bottom and put the message about you have only just activated at the top ( that remains there even now)
          Anyway I had a rapid response after my e mail from online help SA to say they couldn't help and I should ring quoting the ref .... Arghhhhhhhhhhhhhhhhhhhhh

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