Tenants Reviewing Landlords / Letting Agents?

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    Tenants Reviewing Landlords / Letting Agents?

    I've noticed in my home city of Cardiff that landlords / letting agents seem to be getting particularly a lot of stick at the moment.

    C4's Joe Lycett's Got your Back did a piece on one of the agents, and students seem to have responded. They're 'arming' themselves left right and centre. I've seen a few student groups setting up platforms that enable students to review their properties, letting agents, and landlords.

    The landlord in me says, it would be great to be able to review letting agents themselves and see reviews on others, before opting on who would manage my property, and being able to review tenants back. But is this a good idea?

    I'd be really keen to hear others thoughts on this.

    #2
    There are a number of sites that offer reviews of landlords and agents.
    They're not that popular or regularly updated (most tenants move fairly infrequently).

    Eventually they end up defaming someone and have to start censoring everything and become pointless or close down.

    https://www.marksoutoftenancy.com
    https://www.rateyourlandlord.org.uk
    https://asktenants.co.uk
    http://rentalraters.com
    When I post, I am expressing an opinion - feel free to disagree, I have been wrong before.
    Please don't act on my suggestions without checking with a grown-up (ideally some kind of expert).

    Comment


      #3
      In Scotland all previous decisions by the FTT (now handling disputes rather than courts..) are published with names etc. So people can look up prospective landlords, agents, tenants and find out their track records... see


      Come on Engerland, catch you!

      Artful: Born English
      I am legally unqualified: If you need to rely on advice check it with a suitable authority - eg a solicitor specialising in landlord/tenant law...

      Comment


        #4
        It's really interesting about Scotland and something I didn't realise existed at all. Very interesting that they do the same for tenants too, something I'm sure landlords all over would find particularly beneficial.

        I've actually put together a survey to collect peoples thoughts on this. I will publish my findings when I've had more results. But it's proving really interesting to see the differing opinions and thoughts on these processes:

        Comment


          #5
          Originally posted by theartfullodger View Post
          In Scotland all previous decisions by the FTT (now handling disputes rather than courts..) are published with names etc. So people can look up prospective landlords, agents, tenants and find out their track records... see


          Come on Engerland, catch you!

          Artful: Born English
          https://www.gov.uk/residential-prope...unal-decisions
          Something like this you mean ?

          Comment


            #6
            Originally posted by Section20z View Post
            Yes, but rentals, agents as well, not just leasehold.
            I am legally unqualified: If you need to rely on advice check it with a suitable authority - eg a solicitor specialising in landlord/tenant law...

            Comment


              #7
              Tenants don't need to understand tenancy law to rent a property and most don't. Most are also usually fairly ignorant of their obligations under the contract. They are therefore easily affronted by perfectly reasonable demands from the landlord. Any website reviewing landlords/properties would really struggle to ensure that the reviews were fair and balanced. How many reviews could you trust at the moment by students whose landlords don't immediately let them off the rent because their course isn't running.

              Comment


                #8
                Something like tripadvisor for landlords Despite all the fuss about such things on the whole I think they raise standards. As long as the person reviewed (whether landlord or tenant) has a right to reply. I read tripadvisor reviews sometimes and it is often the owner's replies that decide whether I visit.

                Comment


                  #9
                  I'm not entirely sure myself. As a landlord I feel there's huge scope for personal disalike (people are only human and can take against others for no major reason remember.) As a former tenant, I'd want to give feedback on my lazy, indifferent, under qualified landlords/agents. It would need to be so strictly regulated and overseen. And who'd be qualified to do that?!

                  Comment

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