Do I have the right to have the contact number of Building management?

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    Do I have the right to have the contact number of Building management?

    I am currently renting from a private landlord and have been currently locked out 3 times of my house because of the front entrance.

    The first time I was locked out was because the front entrance door (not my apartment door) had an electronic lock which was running on battery power??? I had returned home at midnight and could not use the touchscreen to put in the code because the electronic lock ran out of power. I had nowhere to go and was locked out from midnight.

    The second time was exactly the same as the first and I had complained to them thus they had changed the new lock to a mechanical one where you punch in the numbers.

    The Third and most recent was today where a new code was put in place. Whilst I was at university, the management
    had slipped in a piece of paper under my front apartment door (not the front entrance) with a new code written on it, what good does that do when I am away from the building? What the actual ****? I mean At least email or text us the bloody code as I do check my emails quite often. I complained and said that any changes to the buildings I would be contacted by email


    But I am worried that this might happen again (say if the front door is broken or someone had locked the door inside out) Or if a fire breaks out in the middle of the night ? (of course 999), Emailing is fucking useless at the middle of the night.

    Should as a tenant, I be allowed to have the building managements contact number?

    (Apologies for the language, I am very stressed at this time of the moment)


    Howard

    #2
    Contractually you should go through your landlord, but I would hope that most managing agents would be prepared to talk directly to sub-tenants, as long as they weren't asking for something expensive to be done without being paid for it.

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      #3
      Does the management company have an out of hours contact number anyway?

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        #4
        How is student letting relevant to the question? You may be getting little response because you are asking on a niche forum when the question is not relevant to the niche.

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          #5
          Tell your landlord you will be phoning them every time you are locked out no matter what time of the day or night and I suspect you'll be given any number there may be for the management company. If there is not a night time number you might suggest in future you call a locksmith to let you in and bill your landlord, who can claim from the management company.

          But is there really no-one else in the building you can phone to let you in?

          If there is a fire in the night the lock should let you out, it's the fire brigade getting in that could be an issue - but they'd smash their way in if necessary.

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