Tenant departed, won't give forwarding address

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    Tenant departed, won't give forwarding address

    Tenant has given notice, exit inspection done, keys handed over. However they refuse to give me a forwarding address.

    They will have a final electricity bill (yes, I took readings and photos) and possibly council tax. Who knows what other bills, may appear after they have gone.

    I still have the deposit, they have applied to get it returned, I have 30 to do it. I'm concerned as these bills won't be able to sent to them (think this is their reason for doing this) that they may turn to me to try and get the money or at least black mark the address affecting future tenants. Can I tell deposit company they have left unpaid bills?

    Has this ever happened to any other ll and what was the outcome?

    Sal member and already emailed them to ask for advice.

    #2
    You have evidence of the utility readings and you need to call the company's to inform them too.
    where they have moved to is really non of your concern. Hopefully you have a signed surrender for added security.
    The utility peeps will find them if they have left depts.

    Comment


      #3
      Signed surrender? Not sure what that is, they gave notice by email, I accepted, we did a departure inventory which they signed. They then told the deposit company that the tenancy had ended and wanted their deposit back.


      I will be contacting the utilities, I have their mobile number, email, car registration number, which college they are in and which village they have moved to, as well as a copy of their passport. In quite sure I'll not be able to give any of this to the utility company due to gdpr. Even though they have broken the tenancy agreement that has a clause that they agree to pay all bills on departure?

      At least the difficult bit is done, they are out.

      Comment


        #4
        Seems very wrong that a departing tenant doesn’t have to leave a forwarding address and therefore can effectively leave potential costs behind.

        surely the deposit scheme needs changing so that in these cases the deposit could be used to cover any unpaid bills

        Comment


          #5
          Tenant does not have to give you forwarding address. Bills in other people names are no concern of yours. They might have obligation to provide address to other people e.g. utilities but that's not your responsibility to police.

          It's amazing the poor quality of glue on envelopes these days, how much post "falls open" on mat and how you can't help noticing things. Tax codes, pay slips, cheques, bank statements.......

          Found an ex tenant with arrears from taxcode letter stating employer. 3 'phone calls to 3 employer locations and I'd found him.

          Used to get letters fall open from all sorts of debt collectors for ex-tenants threatening visits, bother... Nobody ever turned up (Highlands). Only Sheriff officers from taxman for me, 5 years late on tax returns (I've reformed).

          Clause about paying bills on departure is both daft (how do you get eg electric bill before leaving) and unenforceable. Can't think of any home I moved out of in last 50 years when I paid such bills before leaving - can you?

          Not a problem but an opportunity. Look on the bright side.
          I am legally unqualified: If you need to rely on advice check it with a suitable authority - eg a solicitor specialising in landlord/tenant law...

          Comment


            #6
            Originally posted by theartfullodger View Post
            Bills in other people names are no concern of yours. They might have obligation to provide address to other people e.g. utilities but that's not your responsibility to police.
            The problem is that utility companies can be quite lax about finding people and charging final bills and if they remain unpaid it all gets added on to the cost of those who do pay! I am VERY keen to help utility companies track down non-payers for this very reason.

            Recently bought a house where vendor 'read' the water meter and supplied a reading 2000cubic litres less than the actual reading on move in day - after the dust had been cleared from the dial. Water company asked if we were sure as it was not what they were expecting. Who do you think is going to pay for those 2000 cubic litres?

            Comment


              #7
              Originally posted by theartfullodger View Post
              Tenant does not have to give you forwarding address. Bills in other people names are no concern of yours. They might have obligation to provide address to other people e.g. utilities but that's not your responsibility to police.
              Except for water bills under some circumstances. And Council tax (if they lied, or genuinely had two addresses but owe it under contract).



              Comment


                #8
                Originally posted by AndrewDod View Post

                Except for water bills under some circumstances. And Council tax (if they lied, or genuinely had two addresses but owe it under contract).


                Yes.. Had an ex-tenant who owed rent, about £500 plus more to local dentists: Made bankrupt by council for £15k+ !! He must have been fiddling for many years.. B****t**d!
                I am legally unqualified: If you need to rely on advice check it with a suitable authority - eg a solicitor specialising in landlord/tenant law...

                Comment


                  #9
                  Phone the council and utilities company and inform them they have left and give them the meter readings.

                  If they haven't payed, you will get chased but a simply response with the above pics will protect you. I normally confirm the council tax has been payed and is up to date before returning the deposit.

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