Landlord Registration issue

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    Landlord Registration issue

    Hi All,

    I am looking for some advice.

    I received an an email out of the blue last week to inform me that my landlord registration had expired and I was now to pay a fine as well as renewal fee.

    I was completely unaware that it required renewing at this time, no excuse but had a lot going on... having a baby on the day it expired etc etc.

    On receiving this email I looked up the registration documents I had received the three years previous and it clearly stated that the council would send two renewal requests and at this point if the renewal requests were not fulfilled then the penalty would incur.

    i searched back through all my emails and have received no renewal requests. I contacted the individual who sent me the email about the penalty and he advised me that the previous two emails would’ve come from a centralized email address. He told me that that centralized email address had sent emails to my emails address on two occasions. On telling him I did not receive these he told me to write an appeal to the central email address, I did this. On sending him several emails and a week going by I emailed him again as I was concerned I would not receive the email from the centralized email address. He responded by telling me that the appeal had been rejected as the two renewal requests were sent to an old email address and it was my responsibility to ensure they had the correct email address.

    Now i registered three years ago with the same email address I’m using now (I have the confirmation emails)
    i don’t even have another email address
    When I spoke to him initially he confirmed the emails were sent to my correct email address

    i honestly don’t know where to go from here, they are telling me after the appeal process there is nothing else I can do but I can make comments about the landlord registration via the Scottish government website. Which to me just seems like a cop out as it’s more like feedback.

    I can’t renew without paying the fine so do I just not renew until such time as I can find out who can address this issue for me?

    Or do I just pay fine and renewal and keep fighting to hopefully get the money back for the fine.

    Just wondering if anyone has any insight or had a similar issue.


    Which Council Registration Scheme?


      I don't know anything about the process or the appeals process, but my guess is that the wrong email address was recorded when you registered the first time and it's still wrong.
      When I post, I am expressing an opinion - feel free to disagree, I have been wrong before.
      Please don't act on my suggestions without checking with a grown-up (ideally some kind of expert).


        Is this the useless scotch scheme?

        Contact addresses, email and phone numbers for local departments here;



          Originally posted by boletus View Post
          Is this the useless scotch scheme?...
          In my experience the "useless" Scottish scheme (cheaper than Engerland...) reminds you before expiry.

          But, a bit like a driving licence, not having one is a problem ultimately of the individual's responsibility.

          I am legally unqualified: If you need to rely on advice check it with a suitable authority - eg a solicitor specialising in landlord/tenant law...


            Being "cheap" doesn't stop it being useless.

            20% of scotch landlords unlicensed and unprosecuted for over a decade.

            Far easier to raise fines for renewal admin errors on those already registered.

            Can even add them to the rogue landlord stats and claim it has all been a great success!


              I got fined as well.

              I received the e-mail to renew and went onto LL registration and completed everything but it didn't appear to renew. I then thought perhaps I had done it to early and thought I would check again nearer the time then forgot and got fined twice for two different councils.

              It was a tough one to take and very expensive but I don't think it's worth fighting it as you never win when dealing with Councils.


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