I have a property in which I used to live. I installed DG Upvc windows. The back bedroom has a fire escape window. This window is hinged horizontally and opens out really wide. When I had it installed the company (Safestyle) supplied me with little red bits of plastic that went in the metal bits in the side of the window and prevented it from opening more than a few inches. These were to be removed in the event of a fire.
As my windows are now over 10 years old, and the tenants have picked out all my supply of red bits of plastic, Safestyle won't even talk to me about replacement red bits.
I attached a safety restrictor (apparently they use them in hotels) which could be fully opened by releasing it with a key. This no longer works and the key will not lock the restrictor.
I asked somebody to come round to give me a quote for a tilt and turn window, and when I had recovered from my faint induced by the quote (£550 for a 72" high 36 " wide window)he told me I HAD to have a fire escape window upstairs.
Do I have to have a fire escape window? Is the quote a normal amount?
As my windows are now over 10 years old, and the tenants have picked out all my supply of red bits of plastic, Safestyle won't even talk to me about replacement red bits.
I attached a safety restrictor (apparently they use them in hotels) which could be fully opened by releasing it with a key. This no longer works and the key will not lock the restrictor.
I asked somebody to come round to give me a quote for a tilt and turn window, and when I had recovered from my faint induced by the quote (£550 for a 72" high 36 " wide window)he told me I HAD to have a fire escape window upstairs.
Do I have to have a fire escape window? Is the quote a normal amount?
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