Letting Agency Bullying

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

    Letting Agency Bullying

    Hi all,

    Thanks to those who have helped me in the past.

    Since moving out of a property that I lived in for 5 years in November 2007, we are still having disagreements regarding the deposit.

    The LL has received quotes through the Letting Agency for cleaning etc and to be fair has deducted some money from these before advising what he intends to deduct. We countered this claim through the Letting Agency (we thought the quotes were high considering 5 years fair W & T). The LA replied with a threatening letter advising that the LL is not budging and if we don't settle, then we could be taken to SCC and be charged for loss of rent. Apparently when we still lived there people viewing were put off because of the condition of the house. Up until we left the LL was doing work on the house and we have photo evidence of almost every window in the house wither being without curtain pole or with wallpaper hanging off/damp etc. Surely this would be as offputting as anything we could have done - shouldn't viewers be advised that the place will be professionally cleaned? I honestly think we treated the place well - although it wasn't a palace.

    More to the point the LA has insisted that if it went to SCC then they would get statements from people who have viewed it to use against us. The actual property is listed on the company website as being available at the end of Feb 2008, so don't see how they could charge us for loss of rent.

    Myself and my brother have had to settle on original offer by LL as we have been informed that to go to the SCC would cost us more than the deposit dispute (before a verdict is reached).

    Is there anything to do to complain about the LA. Their bias towards the LL and the lack of communication has been quite disgusting. For them to bring in the threat of being sued for Loss of Rent on a property which isn't available yet and not even mentioned in the deposit deduction letter is quite sickening in my eyes. Or am I being bias myself?

    Thanks as always for any advice.

    #2
    Two points I can make.

    1) The LA is an agent of the LL not yours, so should be working for LL's interest.

    2) It will cost you nothing in legal costs to go to the small claims court, it would only cost you the amount awarded if you lose Plus the court fee.

    Comment


      #3
      Originally posted by Colincbayley View Post
      Two points I can make.

      1) The LA is an agent of the LL not yours, so should be working for LL's interest.

      2) It will cost you nothing in legal costs to go to the small claims court, it would only cost you the amount awarded if you lose Plus the court fee.
      Thanks Colin. Point one is quite unsurprising considering. I do feel hard done by though because as tenants that never had any complaints, looked after the place and paid rent on time there seems no-one to help fight our corner.

      We were certainly advised that there will be costs involved in going to SCC regardless of outcome.

      Are we legally within our right to ask for copies of the quotes that were submitted when what's left of our deposit is returned? I may be being a bit cynical here, but I can just see the LL and LA clinking champagne glasses together when all this is over.

      Comment


        #4
        Originally posted by EduardoBianco View Post

        Are we legally within our right to ask for copies of the quotes that were submitted when what's left of our deposit is returned?
        Yes, as a matter of course they should provide you with a FULL breakdown of the costs/reasons for deductions together with receipts.
        As good practice they should also provide you with the alternative higher quotes that they obtained for the works. ( In real life they wont )

        Comment

        Latest Activity

        Collapse

        • Buy to let research
          michael.blackmore
          Hello fellow LandlordZone members,

          I am working on a product/platform that will give buy to let landlords/property investors increased control and financial clarity over their portfolios. There is limited research into the actual behaviour and knowledge within this area and I would therefore...
          22-01-2018, 09:19 AM
        • Competitive rent cuts
          JK0
          I'm still trying to let the flat with the green tiles. This was let in its un-renovated state for £700 in 2010, so I think £850 is reasonable now. Trouble is that there is an equivalent flat here in Reading that has been on the market since November for £795. Another one has just gone on the market...
          21-01-2018, 00:24 AM
        • Reply to Competitive rent cuts
          Interlaken
          Is that a storage heater in the hallway? I don't see the favoured words GFCH in the details - this could well be the problem of having it on the market in January.
          Could last tenants have left because they could not face another winter there?
          22-01-2018, 09:10 AM
        • Reply to Competitive rent cuts
          MisterB
          lol. I recently completed a complete refurb in magnolia, only for the boss to decide (in collusion with the 'selected' tenant) that it all needed to be shades of grey and a pink bedroom for her daughter,

          of course I did as I was told, grumbling all the way, BUT to be honest (and as she...
          22-01-2018, 09:01 AM
        • Rent late because of “Hacked bank account”
          Katelydstep
          late Rent after only 3 months (just after Xmas - odd that!) and my LA firstly didn’t inform me, and now say that it’s because the tenants have had their bank account hacked.
          would it be confrontational for me to ask for a letter of confirmation from the bank re the hacking issue?. Have had...
          10-01-2018, 11:19 AM
        • Reply to Rent late because of “Hacked bank account”
          tatemono
          if you're in the northeast of England or northwest London, please PM me the agent's name... otherwise, thanks for sharing!
          22-01-2018, 08:51 AM
        • Reply to Rent late because of “Hacked bank account”
          islandgirl
          I did check with a solicitor. The advice was that until I was out of pocket I could do nothing. The AST stood. If tenants had not paid rent and I had made some form of loss I could sue agent for it. I was not happy at the time. Fortunately tenant was OK. I now tell everyone locally never ever to use...
          22-01-2018, 08:46 AM
        • Partner as Permitted occupier worries
          Lauren 1234
          Hi all

          Apologies if this has been answered somewhere but u have looked everywhere and can' find an answer!!

          My current landlord is selling their property so I have put an app in for a new one. I have been renting on my own for three years and not caused any problems my credit...
          21-01-2018, 12:28 PM
        • Reply to Partner as Permitted occupier worries
          mariner
          Credit ref checks are only required for signatory Ts or Guarantor, but as LL I would credit ref anyone wishing to reside in my property. Explain to LL/LA in writng (dated) that you apply as sole T, but you wish your named partner/bf as permtted occupier. LL can reject your T applicaiion.
          22-01-2018, 01:49 AM
        • tenant hasn't paid last months rent
          ferrari-airwolf
          Hi there I am in a bit of a weird situation. Basically, 1 month ago I handed my section 21 notice to the tenant to leave the property. the T should be moving out of the property mid February. The T has always paid on time and kept the house in a good and clean condition. However when I checked to see...
          21-01-2018, 13:25 PM
        Working...
        X