Neighbour complaining about noise

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    Neighbour complaining about noise

    I moved in recently to a flat on a converted building. The flat has no carpet since I am allergic to dust mites and personally find carpets unhygienic. My flat is directly above the bedroom of an old lady that has complained that she hears my steps and noise and she needs to get plenty of rest since she is a cancer patient.

    To be fair, I just move around the flat wearing slippers, I don't own a TV or usually play loud music and the noises I make are acceptable and at normal levels for someone that is living in a flat. I spoke to her a few weeks back about it and agreed to be careful especially after 10pm, the time at which she goes to bed. However yesterday I was chatting on the phone at 11pm sitting on the couch, so the only audible noise was my voice which was at a perfectly normal level and suddenly she bangs on her ceiling with a cane in protest. This seems to be unacceptable intrusion of my freedom. How should I proceed about it?

    #2
    Are you tenant or leaseholder or freeholder?


    Suggest you follow citizens advice website neighbour dispute recommendations
    I am legally unqualified: If you need to rely on advice check it with a suitable authority - eg a solicitor specialising in landlord/tenant law...

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      #3
      I'm a tenant.

      Comment


        #4
        If carpets are not acceptable to you for personal reasons (which is fair enough), you probably shouldn't live in a flat above anyone else.
        The two notions do not work together.
        When I post, I am expressing an opinion - feel free to disagree, I have been wrong before.
        Please don't act on my suggestions without checking with a grown-up (ideally some kind of expert).

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          #5
          I believe there should be an alternative to carpets. Googling a bit I found about engineered wood floors. I am sure the landlord and the letting agency were aware of this problem since the lady in question is the owner of the property and has lived there for many years, and before me there was another tenant living there. I wonder why they didn't do anything about it until now.

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            #6
            But you're renting - your cholce of flooring is going to be pretty limited.

            Carpets are relatively cheap, and offer warmth and sound redution, so most rental flats are going to have carpet.
            When I post, I am expressing an opinion - feel free to disagree, I have been wrong before.
            Please don't act on my suggestions without checking with a grown-up (ideally some kind of expert).

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              #7
              Carpets are not an option for me. I wonder why the UK being an advanced country still uses carpets in many public buildings. It is well documented how unhygienic they can be.

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                #8
                I guess, because it's cheap, relatively simple to replace and is quiet.
                When I post, I am expressing an opinion - feel free to disagree, I have been wrong before.
                Please don't act on my suggestions without checking with a grown-up (ideally some kind of expert).

                Comment


                  #9
                  Was there any floor covering when you moved in?
                  Any advice I give is my opinion and experience, I am as you also learning.

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                    #10
                    Originally posted by dabd View Post
                    Carpets are not an option for me. I wonder why the UK being an advanced country still uses carpets in many public buildings. It is well documented how unhygienic they can be.
                    Not if you keep them clean and carpets made form synthetic materials are hypoallergenic.
                    Any advice I give is my opinion and experience, I am as you also learning.

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                      #11
                      No covering, the floor is wooden laminate I believe. I am researching a bit and it looks like sound proofing underlay would be as silent as a carpet. I might suggest it to the landlord.

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                        #12
                        Errm, there already is a laminate flooring in place what good is going to come of ripping it up and replacing it with......laminate?
                        Any advice I give is my opinion and experience, I am as you also learning.

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                          #13
                          Isn't sound proofing underlay something like this? http://www.soundservice.co.uk/quietfloor_plus.html
                          If I understood correctly they would put those panels under the wooden floor to absorb the shock and noise generated, right?

                          Comment


                            #14
                            There most likely some sort of underlay under the floor. Whether or not its of a superior quality sound proof or not is up to whoever installed it in the first place, there may be or not be any requirements on the leaseholder to consider sound proofing when installing the floor. However I would bet the landlord would simply shrug shoulders on this one.
                            Perhaps the old dear has super sensitive hearing? Ear plugs??????? Christmas present??????
                            Any advice I give is my opinion and experience, I am as you also learning.

                            Comment


                              #15
                              Originally posted by dabd View Post
                              Isn't sound proofing underlay something like this? http://www.soundservice.co.uk/quietfloor_plus.html
                              If I understood correctly they would put those panels under the wooden floor to absorb the shock and noise generated, right?
                              There will already be something similar under there.. might be good, might not.. Whatever you do, laminate will always be noisier than carpet.. If budget allows, when the time is right I would fit a good quality underlay (Cloud 9 Cumulus) and a decent carpet.. Takes the laminate noise out of the equation.

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