Reported plumbing problem, landlord was quick to reply but plumber didn't show up yet

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    Reported plumbing problem, landlord was quick to reply but plumber didn't show up yet

    I reported a plumbing problem to my landlord (toilet flush stopped working). The landlord was quick to reply and told me 2 days ago I would be contacted by the plumber to fix the problem. The plumber did not contact me yet. I contacted the landlord 24 hours ago informing of this situation and I did not receive a reply yet.

    What is the reasonable time to get this solved and how to proceed?
    I am thinking there is not shortage of plumbers in London, so why is this taking so long?

    #2
    Follow the excellent advice on Shelter's website including a draft letter to your landlord here... (write, yes, WRITE - keep copy!)
    http://england.shelter.org.uk/get_ad..._to_a_landlord

    Your contract is with your landlord: It is for him to get a plumber round... and to chase one for you: There are many suppliers of such services and one cold be round within hours (if he's prepared to pay).
    I am legally unqualified: If you need to rely on advice check it with a suitable authority - eg a solicitor specialising in landlord/tenant law...

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      #3
      Use a bucket?

      (To flush with, not to cr&p in.)
      To save them chiming in, JPKeates, Theartfullodger, Boletus, Mindthegap, Macromia, Holy Cow & Ted.E.Bear think the opposite of me on almost every subject.

      Comment


        #4
        If you are moderately DYI-minded you can also just buy a new flush for £10 and spend 30 minutes fitting it.

        Comment


          #5
          Originally posted by rentme
          As a landlord and from experience, I find that tradesmen are the most unreliable people in the world. Why not assist the landlord and get some quotes?
          I would suggest this too, if you have time.
          Plumbers are now in their very very busy time of year, so finding a handyman might be better than a plumber (as they are not charging around fixing broken central heating/servicing boilers).

          And as above, a bucket topped up with water works well for flushing when the actual flush is broken. Fill it up from the bath.

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