Forgive me for not providing all the back ground.
I'm the tenant.
Deposit protected with DPS, all above board.
Last day of tenancy was 15th September 2016.
Flat was professionally cleaned - no issues apparently.
Landlord wants "final bills" before he will release deposit, claiming that it's a requirement of his Landlord Insurance (I don't believe that).
I offered up final bills in PDF format (Water and Virgin media) - as he had spoken to the Electricity company direct to confirm that the account was closed (Data Protection hmm?)
LL is now saying that the Virgin bill is not a "final bill" because it doesn't show a nil balance - of course not, I've taken Virgin services to my new property!
I've already started the 'repayment' request on DPS.
Help - what do I do? I think I've been accommodating by providing my utility bills, pardon the pun, but my patience has now ran out. Can I commence a 'money claim' with the online process to compel the DPS to release the funds?
What are my options?
I'm the tenant.
Deposit protected with DPS, all above board.
Last day of tenancy was 15th September 2016.
Flat was professionally cleaned - no issues apparently.
Landlord wants "final bills" before he will release deposit, claiming that it's a requirement of his Landlord Insurance (I don't believe that).
I offered up final bills in PDF format (Water and Virgin media) - as he had spoken to the Electricity company direct to confirm that the account was closed (Data Protection hmm?)
LL is now saying that the Virgin bill is not a "final bill" because it doesn't show a nil balance - of course not, I've taken Virgin services to my new property!
I've already started the 'repayment' request on DPS.
Help - what do I do? I think I've been accommodating by providing my utility bills, pardon the pun, but my patience has now ran out. Can I commence a 'money claim' with the online process to compel the DPS to release the funds?
What are my options?
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