Landlord withholding deposit

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    Landlord withholding deposit

    Hi all,

    We've recently moved out of a house that we've been evicted from (landlady sought a possession order as is selling the property, to our knowledge)

    My only issue is the window lock key is missing. I have ordered a replacement but will take time to arrive.

    We moved out Saturday 20th August and the landlady has today confirmed how much deposit we will get back.

    However, she is refusing the release the deposit until the window keys arrive and are testes. The important part from how I see it, is the fact the window keys are NOT stated in our inventory as we had to ask for these and it was posted through our door 4 months into our tenancy.

    Where do I stand with this? How long can she remain holding onto the deposit??


    Originally posted by pax12 View Post
    Where do I stand with this? How long can she remain holding onto the deposit??

    To my knowledge she can only withhold the amount it would cost for a replacement window key, I am guessing that this is less than the full deposit?


      The cost I paid for the replacement key (as I have already ordered them) was a HUGE £2.96. The remaining deposit we are waiting on (after agreed deductions) is £325

      This to us is a huge amount of money and I need it back ASAP.


        What scheme is it protected by?

        Any undisputed amount should be returned to the tenant within 10 days of the tenancy ending, so I guess she has until the 30th (next Tuesday at time of posting). Having said that, since you've already worked out between you how much she should keep, she really has no reason for holding onto it.

        To be honest, it would have been easier for her to retain some of your deposit for a replacement key rather than you doing it yourself - that way it would be her problem to sort if the key she ordered didn't fit or was a lemon.

        Did she protect the deposit, by the way? Usually (it seems), when landlords are clueless about how to proceed on simple things like this, the rest is also out of line...


          Agree with all the above - except I suppose the issue might be that she is not sure if it will be possible to get a key that works - in which case it will cost a whole lot more to get someone out to replace the locking mechanism.

          But the 20th is not too long ago and L does have more than a few days to make sure that all is well - and the key should only take a few days anyway. Even if there was 100% deposit return, you might not reasonably have expected it back yet.


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