Local council EH Office failing us ref disrepair

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    Local council EH Office failing us ref disrepair

    Dear Readers,
    We currently have several disrepair issue#s within our home of which the LL has failed to fix.
    After reporting this issue to our local council private sector housing department in Jan, we waited patiently until Mar for an EH officer to visit our home. They failed to show on the appointed day,... then after further calls and emails they failed to show up for another arranged appointment in May. Finally after threatening to make a complaint to our council ombudsman regarding their unprofessional behavior, an officer eventually inspected our home now 3 months ago. They found several disrepair issues as mentioned, including 4 windows that we are unable to open or close, severe damp issues, crumbling asbestos boards, and a common area that resembles Gaza after a bombing blitz,
    Amazingly after the inspection the officer informed me that due to their current case load and higher priority cases, it could be quite some time before she writes to our LL regarding all the disrepair.
    I have now written 3 emails over the past month politely asking when will they write to our LL, as we have heard nothing back from anyone. The latest email from them is that possibly in the next 2 weeks.
    This will make it 3 months and 3 weeks since the inspection.
    Do you think it might be reasonable now to once again threaten to make a written complaint to the council ombudsman over this terrible service?.
    Thank you.

    #2
    When does your fixed term expire?
    Allow tenants to protect their own deposits. I want free money when they do it wrong

    Comment


      #3
      When did you write to your landlord regarding the problems?
      I am legally unqualified: If you need to rely on advice check it with a suitable authority - eg a solicitor specialising in landlord/tenant law...

      Comment


        #4
        Yes, can't do any harm. Time to move though surely?
        "I'm afraid I didn't do enough background checks apart from checking her identity on Facebook" - ANON

        What I say is based on my own experience and research - Please don't take as gospel without first checking the gospel yourself.

        Comment


          #5
          It seems you are a regulated tenant.

          One of the disadvantages of this old system is the landlord has very little incentive to maintain your flat to a good standard.

          If the repairs are required (although the EHO doesn't seem to think them urgent), you could try the following;

          http://england.shelter.org.uk/get_ad..._doing_repairs

          Based on what you've said, then personally, rather than live like that for over a year, I'd have paid for/sorted the window opening myself (possibly solving the damp issue), got an asbestos expert in to seal the boards and cleared up the communal areas myself.

          Comment


            #6
            OP - Now is the time to write to your local Councillor, asking him/her to intervene for you.

            No point in getting the ombudsman in until you have exhausted all the usual avenues, and your councillor is the person to start with.

            Comment

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