Where has our deposit gone???

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  • Where has our deposit gone???

    3 of us have just moved out of a tenancy after 3, 2.5 and 2 years recepectively. Before this the flat was shared by others and us 3 entered the agreement at different times. We all signed a tenency agreement but no inventory. Therefoe we had no access to an inventory to check the belongings in the house.

    Now we have moved out the landlord has produced this inventory that we have never seen and has deduced all sorts of money for lost items, which we cannot prove existed or not. What leg do we have to stand on here?

    Secondly the landlord has deducted close to £400 in cleaning expenses. The flat was cleaned for 3 hours a week by a cleaner. The flat was spotless and even their builder commented on how good the condition was. We cannot understand where this money is going.

    We have asked for receipts for both items and cleaning and the landlord has not produced either.

    We feel that we are being taken for a ride here. Is there anything we can do?

  • #2
    yes you are being taken for a ride - no inventory no claim by the landlord.

    well to him confirming that you have no inventory (must be signed by all parties) and if your deposit is not returned in full within the timescales mentioned in the contract then you will be submitting a claim in the court against him. Should do the trick.

    good luck and let us know what happens.

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    • #3
      Sounds a bit daft of a landlord. Write him a polite letter requesting your deposit back. If you do not hear from him after 7 days, write a firmer letter demanding your deposit back within 7 days. If you do not hear from him again, initiate a small claims. If under £300, it will cost £30 or if you do it online £20.
      ASSUME NOTHING - QUESTION EVERYTHING!

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      • #4
        Thanks for the responses. I am a little reluctant to take court action against an amount the could total about £500 as it cost us more time and money.

        How does one go about initiating a small claim online for £20??

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        • #5
          The inventory items seem a little more straight forward in convincing the landlord but what about the cleaning. It does say in the contract that proffessional cleaning does need to be done and we left it with the landlord to sort this out at her request. We think £400 is a little excessive for a 3 bedroom flat that is in immaculate condition and had a cleaner cleaning it every week.

          We know one of the new tenants and they say proffessional cleaning hasn't been done and we have also seen no receipts.

          Is this something that can be attended to in a small claims court??

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          • #6
            www.moneyclaim.gov.uk

            It is the online way to issue a small claims action via the courts.
            A cheap and easy way to get your money back.

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            • #7
              http://www.hmcourts-service.gov.uk/i...aims/index.htm

              You beat me to it Colin. Well done!

              £400 is on the expensive side. You should ask to see the original receipt which, if it was done by a professional cleaning firm, will have broken down the charges for the work done e.g. steam clean the carpets, steam clean the oven, dry clean/steam clean the curtains, wax floors etc.

              A two bed flat in London cost my tenants £250 last year and was left immaculate, just like they got it.
              ASSUME NOTHING - QUESTION EVERYTHING!

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              • #8
                Great - thanks for all your responses

                Nope - Landlord refuses to give us receipts for anything because it hasn't been bought or cleaned.

                I guess if we want to persue this then small claims is the next action as everything else in writting has failed.

                Thanks again

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                • #9
                  Originally posted by smilne View Post
                  Great - thanks for all your responses

                  Nope - Landlord refuses to give us receipts for anything because it hasn't been bought or cleaned.

                  I guess if we want to persue this then small claims is the next action as everything else in writting has failed.

                  Thanks again
                  Be sure to keep a record of his refusal - the court won't appreciate that.
                  ASSUME NOTHING - QUESTION EVERYTHING!

                  Comment


                  • #10
                    You should write him a final 'letter before action' (head the letter that way) stating that unless he coughs up within 7 days you will be instigating court proceedings. Then go for it. All helps your case in court.

                    By the way, using moneyclaim.gov.uk is very straightforward; plus the £30 fee is added to the amount your LL will owe you.

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