Cfp winman accounts query

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    Cfp winman accounts query

    I have just started using CFP Winman and have a bit of a problem if someone can help. I have generated my landlord statements with no problem and sent the payments by automated banking. However when I have gone to do the bank reconciliation, some are showing for me to tick and reconcile and some are not, yet when you check the landlord's accounts, it is saying it was paid by automated banking and not a cheque payment. I have joint landlords whom both have statements and one payment is showing for me to reconcile and the other isn't. I did about 20 statements and only 4 are showing for me to reconcile.
    I have checked the manual to see what has happened and why they are not showing in banking but cannot find anything so I rang the helpline and could not get any answers out of them.
    I would assume it is probably just a button I need to set, but not sure which one. I have checked every file I can find but to no avail.
    Can anyone help please.

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