Including Broadband in Rental Charge

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    Including Broadband in Rental Charge

    Afternoon all,

    First time Landlord here who has potentially been a bit daft...

    I have a tenant moving in to my part-furnished Flat in a weeks time, and in my wisdom I offered free broadband as part of the package (one of the deciding factors for the tenant!). However what I haven't really considered is the practicalities around bill payments.

    The Flat currently has Sky Broadband, Sky Telephone Line Rental/Call Charges and Freeview (via a Sky HD Box) under my name from when I lived there (Since moved in to another property hence putting the Flat out to rent). The ideal scenario (I think) is for me to cover the broadband cost with a bill that comes under my name/account, but the Tenant to cover the line rental/call charges and Sky TV costs with a bill under their name. I've called Sky who says this cannot be done and everything will come under one name/bill (therefore I assume under one account/Direct Debit).

    I'm willing to cover the cost of the line rental if this is a mandatory requirement for activating Broadband because to be fair to my Tenant I haven't made this bit clear (but not TV/Phone Call costs).

    Does anyone have any experience of offering broadband and managing to resolve the line rental/call costs (& TV) billing issue?

    Thanks in advance.

    Steve

    #2
    No

    What are you going to do if the Tenant start downloading illegal stuff and so on and the account is in your name !

    Let tenant has choose there own Broadband, phone line supplier as they are Free to do along with the gas and electric supplies and accounts in tenants name.
    Thunderbirds are go

    Comment


      #3
      Alternative Approach

      Yep. Good point, What I am likely to do is transfer all to the Tenant (if they so wish - which I don't think will be an issue in this instance) and deduct the broadband cost off their rental charge.

      Thanks,

      Steve

      Comment


        #4
        What if T fails Sky's credit check and they won't sign him uo?
        What if T does not want TV phone? Will you pay the cancellation fee?
        If T objects to your suggestion, I would cancel Sky subscription altogether, & just offer reduced rent equiv to that of fixed cost 'upto 8Mb' BB provider. Thus your offer is honoured.
        Otherwise tears before bedtime. Silly offer to make IMO even if it was a deal clincher.

        Comment


          #5
          Originally posted by fetlock View Post
          Does anyone have any experience of offering broadband and managing to resolve the line rental/call costs (& TV) billing issue?
          I would comment that I'd never offer Broadband as a deal-sweetener. However, just to add a little bit more to the specific aspect above. I now, personally, use a 3G / 4G service (it's actually from Three) and it came with a MiFi device... allows a network for up to 10 devices. Really good. However, I later got myself a proper 3G router with a SIM slot, put the same SIM in there and it's just like normal broadband - it's no longer restricted to 10 devices etc. - except that I don't have to pay whatever cost the line rental is.

          In fact, I have done numerous speed tests and my record download is 48mbps. This is pretty amazing, considering my fixed line broadband at my previous address was, with Sky, was giving 2.5mbps.

          I doubt I'll ever return to a broadband solution that imposes line rental. It all feels so in the past to me, now.

          MiFi and 3G / 4G is a means of providing data connectivity - not strictly broadband by pure definition, I suppose - for Tenants, or anyone. You can get rolling 30 day contracts as well.

          Comment


            #6
            Thanks

            Thanks for all your comments. Really useful. I got the idea of offering free broadband from another Landlord site (competitive advantage etc.). Maybe not the best idea in the world as already mentioned in hindsight.

            Unfortunately in my area 3G coverage is sporadic at best. 4G - forget it (too many mountains in the Lake District!). Nice alternative though if the coverage is there.

            Thanks again.

            Steve

            Comment


              #7
              It's very tricky to separate out broadband from line rental as you cannot have one without the other. I'd suggest getting T to set-up their own services and you refund the broadband amount on production of a bill, up to a reasonable limit (£10). T is still getting 'free' broadband, but you don't have the hassle of accounts/bills in your name. Did you commit to anything more specific in the tenancy agreement?

              Comment


                #8
                We provide free broadband to our student properties, but I use a master socket for the router that a telephone can't connect to, so it's broadband only, no calls.

                Everyone has a mobile for calls anyway.

                The best advice I can give is to make sure that the tenancy agreement states that you are providing the broadband 'free of charge' and not 'included in the rent'
                Then when it stops working or goes slow it makes it more difficult for the tenants to claim a loss.

                Best option is if the tenants arrange their own then you don't get any of the hassle.

                Comment


                  #9
                  I provide free broadband in one of my lets which is adjacent to my office and runs off that hub.

                  I set a limit of 30 GB per month (I get 40 GB free off BT) and make tenant sign a contract to say they will download illegal stuff or try use the service as a phone line.

                  So far it seems to work well.



                  Freedom at the point of zero............

                  Comment


                    #10
                    !

                    Originally posted by Interlaken View Post
                    I provide free broadband in one of my lets which is adjacent to my office and runs off that hub.

                    I set a limit of 30 GB per month (I get 40 GB free off BT) and make tenant sign a contract to say they will download illegal stuff or try use the service as a phone line.

                    So far it seems to work well.

                    What a kind person you are
                    Thunderbirds are go

                    Comment


                      #11
                      I provide BB (& TV) included in a Student let:

                      No particular clauses: £5 says somewhere I'm breaking the T's & C's of the BB agreement...
                      I am legally unqualified: If you need to rely on advice check it with a suitable authority - eg a solicitor specialising in landlord/tenant law...

                      Comment


                        #12
                        Originally posted by theartfullodger View Post
                        I provide BB (& TV) included in a Student let:

                        No particular clauses: £5 says somewhere I'm breaking the T's & C's of the BB agreement...
                        I'll take that bet.

                        Please forward the £5 via paypal to wannadonnadoodah@hotmail.com

                        Thanks
                        "I'm afraid I didn't do enough background checks apart from checking her identity on Facebook" - ANON

                        What I say is based on my own experience and research - Please don't take as gospel without first checking the gospel yourself.

                        Comment


                          #13
                          See
                          http://store.virginmedia.com/the-leg...broadband.html
                          D Using our services

                          1. You are responsible for the way the services are used. You must not use the services to do any of the following acts or allow anyone else to use the services to do such acts:

                          (a) Send a message or communication that is offensive, abusive, defamatory (damages someone's reputation), obscene, menacing or illegal;

                          (b) Cause annoyance, nuisance, inconvenience or needless worry to, or break the rights of, any other person;

                          (c) Perform any illegal activity;

                          (d) Break, or try to break, the security of anyone else's equipment, hardware or software;

                          (e) Deliberately receive, use, own, post, transmit or publish obscene material (including, but not limited to, child pornography);

                          (f) Upload, post, publish or transmit any information or software that is protected by copyright or other ownership rights without the permission of its owner;

                          (g) Copy or distribute any software or services we provide (but you may make a backup copy of the software we provide for your personal use);

                          (h) Use any services (including, but not limited to, phone services) for commercial or business purposes;

                          (i) Use any Internet Protocol (IP) address that we have not assigned to you. Put simply, you may not use your Virgin Media internet connection to harm the service of another internet user or impersonate another user, whether on our network or external to our network. You acknowledge that we may change your Internet Protocol (IP) address from time to time without giving you notice;

                          (j) Use the services in a way that (i) risks degradation of service levels to other customers, (ii) puts our system at risk and/or (iii) is not in keeping with that reasonably expected of a residential customer.
                          I can't see how a Judge would not conclude by my providing BB to my student let I am "in keeping with that reasonably expected of a residential customer " & that I am "distributing the services"...

                          btw it pains me to be doing business with a beardie-branded company: See Bower's book on him ..
                          I am legally unqualified: If you need to rely on advice check it with a suitable authority - eg a solicitor specialising in landlord/tenant law...

                          Comment


                            #14
                            Originally posted by 45002 View Post
                            What are you going to do if the Tenant start downloading illegal stuff and so on and the account is in your name !
                            The tenancy agreement(s) would be a fairly watertight alibi, I would suggest, if it came down to it. As would being able to prove that you live somewhere else.
                            There is a fine line between irony and stupidity. If I say something absurd please assume that I am being facetious.

                            Comment

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