washing machine does`t work

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    washing machine does`t work

    hi. in the flat we are renting washing machine stopped working yesterday. as we live with two small kids it is a need for us as there is quite a lot washing to do. we were served with invalid s21 notice week ago, so I don`t think she will get us new washing machine now. I have send email to our landlady informing her about it but she did`t get back to me yet. how long does she have to deal with the issue ?
    thanks

    #2
    The landlord's obligations last until the rental ends (however it ends).

    Basically it's a matter of finding a practical solution.
    Unless the landlord plans to see the property, the washing machine is going to need fixing or replacing before its rented again anyway - so its only a matter of timing.

    If the landlord wants you out, essentially its only a matter of time before they get the paperwork right and you leave.
    But the s21 notice would normally give you two months notice at least, which is too long to leave you without a washing machine.
    Not because you have children (which is nothing to do with the landlord) but because the washing machine is simply a part of what you're renting.

    Can you agree that if the washing machine is replaced quickly (which is what you want), you will move out (which seems to be what the landlord wants)?

    There is a process to allow you to repair it yourself.
    But it isn't rapid and you have to be pretty confident that you've followed the process perfectly (and that the landlord doesn't accuse you of breaking it just to be a nuisance).

    Practical matter, are you sure it's broken not just the filter full or something.
    Most "broken" washing machines, aren't, in my experience.
    Try googling the model and symptoms.
    When I post, I am expressing an opinion - feel free to disagree, I have been wrong before.
    Please don't act on my suggestions without checking with a grown-up (ideally some kind of expert).

    Comment


      #3
      What does it say in your tenancy about if landlord or tenant is responsible for such repairs (probably described as "white goods"), please??
      I am legally unqualified: If you need to rely on advice check it with a suitable authority - eg a solicitor specialising in landlord/tenant law...

      Comment


        #4
        it does`t say nothing in my contract about `white goods` or anything like washing machine, etc. My contract is and 2004 updated version of AST downloaded from rla.org.uk
        well I can`t agree to moving out to I find something, soon I get something I`m out ASAP without any delay, will just need a week or so to move my property and get flat redecorated as it was before I moved in as we have painted walls in funny colors that she did`t wan`t there so I told her that I will paint it as it was when we move out. for now I`m just trying find out how long does she have to sort the thinks out, because if she don`t do it within reasonable time I will have to do it myself. and if I end up with washing machine that I don`t want I will have to take further steps (court action against her for not protecting my deposit). what do you see as reasonable period of time to get back to me and fix or replace washing machine?
        I`m sure it is broken as it was making noise for quite long time now, moving drum was making noise. I been in touch with her about it before and she asked me to get something second hand, but I though I will let this washing machine to die (and it did die now) it was few months now when she told me to get something second hand. now when it is on the drum does`t even move and noise is different now, its like engine noise, the connection between engine and drum more likely is broken.

        Comment


          #5
          I would say a reasonable amount of time to wait for a repair person to have a look is a few days - maximum a week. I don't think you can expect a replacement (unless the machine is incredibly old or has broken down several times before) but you can expect it to be repaired promptly.

          Until it is done you will have to make alternative arrangements - eg launderette. The cost of these should initially be covered by you, but if this drags on much more than a week, then you could reasonably charge it back to the LL. In my opinion anyway.

          Not sure I agree with jpkeates that you should agree to move out quickly. You have every right to stay put until at least the end of the notice period. And you have the right to a fully functioning washing machine.
          IANAL (I am not a lawyer). Anything I say here is just an opinion, so should not be relied upon! Always check your facts with a professional who really knows their onions.

          Comment


            #6
            The landlord has no obligation to repair the washing machine.
            Allow tenants to protect their own deposits. I want free money when they do it wrong

            Comment


              #7
              Originally posted by thesaint View Post
              The landlord has no obligation to repair the washing machine.
              Maybe not true. Boiler was supplied, radiators were supplied, fuse boxes were supplied, door bells, roof tiles, exterior down spouts, drains, tarmac / flaged drive, etc etc but doubt if you will find those in the A.S.T., and if they are not in the A.S.T, the landlord has no obligation to fix those either -- I think not !

              Comment


                #8
                Originally posted by thesaint View Post
                The landlord has no obligation to repair the washing machine.
                I agree.
                It is not a landlords obligation to repair and the contract is silent on the matter.

                Comment


                  #9
                  OP - take a look in your local high street and look for the sign Washeteria or similar - that is the way to go with 2 kids and sooo much washing - people are dying of hunger and you don't have a washer.

                  What do you think happened before nice landlords supplied washing machines?



                  Freedom at the point of zero............

                  Comment


                    #10
                    Originally posted by boletus View Post
                    I agree.
                    It is not a landlords obligation to repair and the contract is silent on the matter.
                    I think that works both ways - if the contract is silent, on what grounds can the landlord decline to fix it?
                    If the rental was for the fixtures and fittings only, the contract should say so - it's a reasonable assumption that the equipment was covered by the rent,
                    and the actions of the landlord seem to confirm that.
                    When I post, I am expressing an opinion - feel free to disagree, I have been wrong before.
                    Please don't act on my suggestions without checking with a grown-up (ideally some kind of expert).

                    Comment


                      #11
                      thanks for the answers. so I take it she can get the problem fixed but she does`t have to, its up to her even the washing machine is hers?
                      I know people are dying of hunger but there is nothing I can do about it isn`t? I was`t renting before they supplied washing machines so don`t know, as in the country I came from think like `Washeteria` does`t even exist
                      as ram said many thinks is not listed in my AST so will that be up to me to fix them?
                      If she ignore my email I will just have to ignore her notice as its not valid anyway, stay in the place and get to the winter so she will have no way to evict me for at least another few months as looks like she is`t aware of the UK law even she lived here most of her life.

                      Comment


                        #12
                        A sensible landlord would (in my opinion) fix it or replace it [that is the legal requirement in Scotland by the way..] - and many do/would. However best understanding is that in England landlord does not HAVE to fix/replace it.

                        Sorry!

                        Best regards
                        I am legally unqualified: If you need to rely on advice check it with a suitable authority - eg a solicitor specialising in landlord/tenant law...

                        Comment


                          #13
                          If you want to repair the washing machine yourself, go ahead.

                          If you want to repair the washing machine AND get the landlord to pay you back (or deduct it from the rent) look at this http://england.shelter.org.uk/get_ad..._doing_repairs

                          The advice on that link tells you exactly what to do.
                          When I post, I am expressing an opinion - feel free to disagree, I have been wrong before.
                          Please don't act on my suggestions without checking with a grown-up (ideally some kind of expert).

                          Comment


                            #14
                            thanks for the link. seems like I can`t do them as if we move out as she would like us to move out we would`t have to pay any more rent so I would`t be able to get my money back if she decide not to pay them back to me.

                            Comment


                              #15
                              Originally posted by jpkeates View Post
                              I think that works both ways
                              Exactly. It works both ways.
                              Without anything to the contrary, then neither party is liable for the repair.
                              Out of goodwill, a sensible landlord would repair it but if there is no goodwill from the tenant, why should they?

                              Comment

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