Bit of an odd one: I have a flat which was advertised and rented as fully furnished, however the tenants chose to bring some of their own furniture too.
Whilst they were tenants, they complained about the front door, which was sticking, so we replaced it (at a cost of about £1000) with a UPVC door.
The tenants are now leaving the property and are saying that their sofa won't dismantle and won't fit through the new door, which is slightly smaller than the old one. They have asked me to pay to have the door removed and refitted.
Any advice? My thought is that because we advertised the flat as fully furnished, it shouldn't be our issue if they've chosen to bring furniture that doesn't fit, however I do take their point that the door is a different size than it was when they moved in!
I have given them permission to employ their own contractor to do the work (on condition that the door is refitted appropriately), do I need to do more?
Thanks in advance for your help.
Whilst they were tenants, they complained about the front door, which was sticking, so we replaced it (at a cost of about £1000) with a UPVC door.
The tenants are now leaving the property and are saying that their sofa won't dismantle and won't fit through the new door, which is slightly smaller than the old one. They have asked me to pay to have the door removed and refitted.
Any advice? My thought is that because we advertised the flat as fully furnished, it shouldn't be our issue if they've chosen to bring furniture that doesn't fit, however I do take their point that the door is a different size than it was when they moved in!
I have given them permission to employ their own contractor to do the work (on condition that the door is refitted appropriately), do I need to do more?
Thanks in advance for your help.
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