Deposit office fee

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  • Deposit office fee

    Hello everyone

    Have you ever heard about "Deposit office fee"?
    Is it normal and acceptable for an agency to charge this? Am I required to pay this if it's not included in my AST?

    Many thanks

  • #2
    The AST has no relevance, that is a contract between you & the landlord, nothing to do with the agreement between you and the agent - that's a different agreement.

    Never heard of such a fee, I would ask them where this "deposit office" is that the fee will be paid to!

    In reality, it is just another admin fee, this time for handling your deposit for the landlord. Add all the fees up, if the end figure is worth paying to get the propery you want, fine. If not, walk away.

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    • #3
      Thank you very much for your prompt reply. The term of the tenancy is six month and the agency wants me to pay this fee every six months, even if the AST is not renewed but became a periodic tenancy. They claimed that from time to time they need to report (I don't know to whom) that I am accommodating the property and they are allowed to keep my deposit.They did not inform me about it when I moved in but now they came up sith this. What if I don't pay it?

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      • #4
        It is cobblers. They have no need to do any deposit paperwork whatsoever if you remain on a periodic tenancy. They can not enforce a fee that you have not agreed to, so in the first instance I'd ask them to show you where you agreed to this fee.

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        • #5
          Thank you very much. Much appreciated.

          Comment


          • #6
            You said "they are allowed to keep my deposit"

            No they are not. It belongs to you, and did you get info pack stating
            where your deposit is deposited, complete with a DPS reference number.

            Deposit is normaly kept to deduct any damages out of at the end
            of the tenancy, and not for agent to "keep"

            R.a.M.

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            • #7
              You reply to them in writing, stating what was said in this thread. And you include an invoice because you're charging them £30 as your standard "Reply to inept agent's claims admin fee".

              Comment


              • #8
                Worrying what some agents will come up with as another revenue raising exercise.

                Comment


                • #9
                  Originally posted by ram View Post
                  You said "they are allowed to keep my deposit"

                  No they are not. It belongs to you,
                  R.a.M.
                  By 'keep' I suspect the agent means 'have guardianship of' rather than 'appropriate'.

                  If the agents use a non-custodial scheme I suppose they could be said to be 'keeping' it for the tenant/LL until the end of the tenancy.

                  The fee however is ridiculous and should not be paid.
                  'Pause you who read this, and think for a moment of the long chain of iron or gold, of thorns or flowers, that would never have bound you, but for the formation fo the first link on one memorable day'. Charles Dickens, Great Expectations

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                  • #10
                    I agree with these comments re: another income source. The industry really needs to become more regulated and fees be capped. It is completely inequitable for a tenant to be paying additional fees simply because its a trend, the agent is employed by the landlord, in my view that should be the end of it. Agents should have limited charges ie for referencing and capped at a nominal figure.
                    [I]The opinions I give are simply my opinions and interpretations of what I have learnt, in numerous years as a property professional, I would not rely upon them without consulting with a paid advisor and providing them with all the relevant facts[I]

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                    • #11
                      Unfortunately a higher than normal number of letting agents are scum. Even I, a lawyer, think they're that as an indication of how bad it is.
                      Disclaimer:

                      The above represents my own opinion, derived from personal knowledge and should not be relied upon as definitive or accurate advice. It is offered free of charge and may contain errors or omissions or be an inaccurate opinion of the law. I accept no liability for any loss or damage suffered as a result of relying on the above.

                      Comment


                      • #12
                        Originally posted by jjlandlord View Post
                        You reply to them in writing, stating what was said in this thread. And you include an invoice because you're charging them £30 as your standard "Reply to inept agent's claims admin fee".
                        I like it !!!!

                        Comment


                        • #13
                          Originally posted by Snorkerz View Post
                          I like it !!!!
                          Moi aussi!

                          (No, ram, I'm not an Australian).
                          'Pause you who read this, and think for a moment of the long chain of iron or gold, of thorns or flowers, that would never have bound you, but for the formation fo the first link on one memorable day'. Charles Dickens, Great Expectations

                          Comment


                          • #14
                            Originally posted by mind the gap View Post
                            Moi aussi! ( me too )
                            (No, ram, I'm not an Australian).
                            Who ! What ! Hello........... I was having my afternoon nap early
                            today, when you rudely woke me.

                            Correct, you are not Australian, you are French.

                            ( I always came first in class in french at school )

                            R.a.M. ( Refugee Australian Migrant -- [ from France ] )

                            Comment


                            • #15
                              Originally posted by ram View Post
                              Who ! What ! Hello........... I was having my afternoon nap early
                              today, when you rudely woke me.

                              Correct, you are not Australian, you are French.

                              ( I always came first in class in french at school )

                              R.a.M. ( Refugee Australian Migrant -- [ from France ] )
                              That's OK then.

                              Entente cordiale!

                              (The orange squash is in the tent).
                              'Pause you who read this, and think for a moment of the long chain of iron or gold, of thorns or flowers, that would never have bound you, but for the formation fo the first link on one memorable day'. Charles Dickens, Great Expectations

                              Comment

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