How Much Compensation?

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    How Much Compensation?

    Hi,
    I am helping out with some management and have inherited the following problem:
    The tenant had a single shower at her disposal.
    The shower was out of order entirely for 4 weeks and was a nuisance to her (leaked badly) for a total of 9 weeks.
    It seems the LA managing did correspond and instruct repairs but that the plumber employed botched the job and was generally a nuisance.

    Could anyone kindly advise whether there is a legal structure of compensation that could be followed?
    If not is there any other sensible rule that could be applied?

    Many thanks as always,
    Ad

    #2
    No there isn't any legal structure, so make her an offer of a rent reduction during the next month of an amount you consider is fair.
    The advice I give should not be construed as a definitive answer, and is without prejudice or liability. You are advised to consult a specialist solicitor or other person of equal legal standing.

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      #3
      The correct amount of compensation would have to be decided by a court... An acceptable level maybe agreed via negotiation.

      Was the shower the only source of washing?! Was any alternative source of washing provided? Was the tenant kept well informed of the repairs etc?
      [I]The opinions I give are simply my opinions and interpretations of what I have learnt, in numerous years as a property professional, I would not rely upon them without consulting with a paid advisor and providing them with all the relevant facts[I]

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        #4
        What was the actual loss, was it just inconvenience, or did she pay to shower elsewhere.

        On the basis she is a good tenant I would give her a month rent free when she next signs tenancy for a year together with refund of any other out of pocket expenses. I may seem over generous however I like to keep good tenants happy particularly as it keeps voids to a minimum.

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          #5
          I think a whole month's rent sounds excessive for the loss of a shower for 4 weeks. Presumably she could wash at the washbasin. I'd go for a week's rent.
          'Pause you who read this, and think for a moment of the long chain of iron or gold, of thorns or flowers, that would never have bound you, but for the formation fo the first link on one memorable day'. Charles Dickens, Great Expectations

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            #6
            Originally posted by Ad1 View Post
            If not is there any other sensible rule that could be applied?
            The sensible rule is whatever sum both parties agree is reasonable and agree to settle for.

            You don't say whether there was a bath providing alternative bathing facilities. Such things have a bearing.

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              #7
              Thanks for the kind comments.

              The tenant had no alternative to the shower and advises that during the entire period she resorted to washing from a basin.
              The LA insists that the shower was usable after the first 4 weeks and maintained slow but steady contact with the tenant.
              I think the problem snowballed as a result of the plumbers unreliability and poor work.

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