Hi there,
My partner has recently moved into a property above a shop. It is 2 storeys with 3 bedrooms on the top floor. When he viewed the property, he questioned the condensation on the windows, and was reassured by the letting agent that it was because the property had been empty for a couple of months, and would clear up once he moved in.
Since then, he has had continuous problems. The place is constantly cold, and the windows and sills are always wet. It's single glazed throughout. He has complained to his landlord, but he's refusing to do anything. He got Dept of Environmental Health out to do an inspection, but they were quite laid back about it and only sent a letter advising the windows should be replaced.
Since then, he has received a gas bill for nearly £500 for 2 months. (this is on actual readings, not estimates)
He has the heating on intermittently, as he cannot afford to pay out this huge amount. It's pointless having it on, even constantly, as it still doesn't heat the property sufficiently. His ex won't allow him to have his son overnight as he can't keep him warm enough.
The window frames are wooden and old. They are single glazed, and the property has very high ceilings. The other thing that concerns us is that he doesn't have an Energy Efficiency Certificate, which I believe is a legal requirement.
Please can someone advise on what he can do to get the windows replaced? Or how he can proceed with this? It's obvious that it's the main cause of the problem, as his neighbour's property is double glazed and she doesn't have these problems.
He is literally having to wrap himself up in a duvet, as well as wearing thick jumpers. I know it's winter, but surely that's too much?
Thanks in advance.
My partner has recently moved into a property above a shop. It is 2 storeys with 3 bedrooms on the top floor. When he viewed the property, he questioned the condensation on the windows, and was reassured by the letting agent that it was because the property had been empty for a couple of months, and would clear up once he moved in.
Since then, he has had continuous problems. The place is constantly cold, and the windows and sills are always wet. It's single glazed throughout. He has complained to his landlord, but he's refusing to do anything. He got Dept of Environmental Health out to do an inspection, but they were quite laid back about it and only sent a letter advising the windows should be replaced.
Since then, he has received a gas bill for nearly £500 for 2 months. (this is on actual readings, not estimates)
He has the heating on intermittently, as he cannot afford to pay out this huge amount. It's pointless having it on, even constantly, as it still doesn't heat the property sufficiently. His ex won't allow him to have his son overnight as he can't keep him warm enough.
The window frames are wooden and old. They are single glazed, and the property has very high ceilings. The other thing that concerns us is that he doesn't have an Energy Efficiency Certificate, which I believe is a legal requirement.
Please can someone advise on what he can do to get the windows replaced? Or how he can proceed with this? It's obvious that it's the main cause of the problem, as his neighbour's property is double glazed and she doesn't have these problems.
He is literally having to wrap himself up in a duvet, as well as wearing thick jumpers. I know it's winter, but surely that's too much?
Thanks in advance.
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