How long should I wait until aproaching new landlord regarding boiler problems.

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  • How long should I wait until aproaching new landlord regarding boiler problems.

    Hi All. This is my situation

    1) 8 months ago boiler cut out . Plumber removed the bottom of the boiler (which says "danger do not remove, risk of electric shock) and told me for a temporary measure to put my hand inside the boiler to ignite it!

    2) After 5 months of the boiler cutting out at least once a day and no news from the landlord I e-mailed and politely asked if they could repair the boiler as I feel it is dangerous to be puting my hand inside it.

    3) landlord denied any knowledge of the problem but said he would contact the plumber

    4) landlord gets back to me stating he is selling the property at auction.

    5) lots of people view the property , man from auction house explains that they should all be budgeting for a new boiler due to the danger.

    6) As of the 07/12/12 I have a new landlord.

    So . How long should I wait before contacting them. I do not know if they are aware of the problem. If I get barbecued I assume this would be an issue for them as well as me.

    I'm tempted next time the boiler cuts out to just leave it and refuse to put my hand inside it.

    sorry for the length of the post. Your help is appreciated as always.

  • #2
    You should have a gas safety certificate that has been signed off by a registered plumber within the last year (they are only valid for 12 months).

    If you do not have this then your landlord is in breach of contract.

    Either way the boiler is not your problem but the landlords. Call him immediately, tell him what is wrong and ask him to send a plumber over to fix it. Also ask him for a copy of the Gas Safety Certificate.

    Comment


    • #3
      Hi. There is a gas safety certificate which was issued by the plumber who removed the bottom panel.

      I contacted the Gas Safe register who advised that the risk is electrical so not covered by gas safety.

      Comment


      • #4
        Contact the new landlord immediately.

        Tell him that the problem has been ongoing for months, and if it isn't resolved within 14 days, you will ask an officer of the enviromental health office to come and inspect it.
        Allow tenants to protect their own deposits. I want free money when they do it wrong

        Comment


        • #5
          Originally posted by essexlandlord View Post
          How long should I wait before contacting them. I do not know if they are aware of the problem.
          You should not wait at all.

          All disrepair should be reported immediately, ideally in writing, and if you report by phone, then follow up with an email or letter confirming the contents of the call.

          Comment


          • #6
            Thank you everyone. Letter has been posted.

            Comment


            • #7
              Hi everyone.

              I wrote to new landlord politely asking that the boiler was looked at.

              Landlord arrived on the 19/01/13 and said he had no idea about the problems as he had bought at auction. He said he would send his electrician round. I haven't heard anything since.

              I'd be really grateful for some advice for next steps.

              I think after 8 months I've been pushing my luck reigniting the boiler. Is it unreasonable of me to refuse to turn it back on if I have a genuine fear for my safety? Would it help if I uploaded some photos to get an idea if you would be happy with the boiler in one of your properties?

              Thanks as always.

              Comment


              • #8
                Contact the landlord to ask him when his electrician will be coming around?
                Allow tenants to protect their own deposits. I want free money when they do it wrong

                Comment


                • #9
                  Originally posted by essexlandlord View Post
                  I contacted the Gas Safe register who advised that the risk is electrical so not covered by gas safety.
                  I think the Gas Safe Register people are priceless.

                  Comment


                  • #10
                    contacted landlord. lots of apologies and I'm confident this will soon be sorted. Thank you all again for your help.

                    Comment


                    • #11
                      Write him a letter stating that if the electrician has not been by Friday 1st Feb 2013, you will be approaching the Enviromaental health Dept of the council for them to come and inspect the property.

                      It's easier for us on the forum, if you state facts. You said
                      Originally posted by essexlandlord View Post
                      I haven't heard anything since.
                      When you had.
                      Originally posted by essexlandlord View Post
                      lots of apologies and I'm confident this will soon be sorted.
                      Allow tenants to protect their own deposits. I want free money when they do it wrong

                      Comment


                      • #12
                        I posted that after you advised to phone him

                        Comment


                        • #13
                          Originally posted by essexlandlord View Post
                          I posted that after you advised to phone him
                          I know.

                          At 10.32 you said you have heard nothing.
                          At 11.16 you said you had.

                          You should have said "I have heard nothing from the electrician", and when I spoke to the landlord, he apologised.
                          I would have then told you to do what I did in post #11.

                          The devil is in the detail.
                          Allow tenants to protect their own deposits. I want free money when they do it wrong

                          Comment

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