Hi there,
Simple question really.
The Combi Oven/Microwave, the only cooker in the furnished flat has broken and after asking for a repair/replacement, the Managing Agent has ordered a new Combi oven/microwave to replace it.
Due to arrive in 5 days.
Now, I live on the 3rd floor of a no-lift block and last week had major knee surgery so unable to weight bare, let alone care an item as heavy as an oven.
In my email informing the MA of the problem, I mentioned I'm recovering from surgery and therefore asked if they would ensure the old oven is removed at the same time as the new one is delivered.
In the email informing me of the confirmed order of a replacement, the MA has informed me the old item will not be removed by the company supplying the new oven and nor will the MA arrange for a collection as they would have to charge the LL £50. They suggested I ask a neighbour to carry the oven down for me and to inform the council for a pick up but they may want to charge.
Is this right? Wasn't there some EU law about disposal of electrical items?
Any advice, gratefully received,
G
Simple question really.
The Combi Oven/Microwave, the only cooker in the furnished flat has broken and after asking for a repair/replacement, the Managing Agent has ordered a new Combi oven/microwave to replace it.
Due to arrive in 5 days.
Now, I live on the 3rd floor of a no-lift block and last week had major knee surgery so unable to weight bare, let alone care an item as heavy as an oven.
In my email informing the MA of the problem, I mentioned I'm recovering from surgery and therefore asked if they would ensure the old oven is removed at the same time as the new one is delivered.
In the email informing me of the confirmed order of a replacement, the MA has informed me the old item will not be removed by the company supplying the new oven and nor will the MA arrange for a collection as they would have to charge the LL £50. They suggested I ask a neighbour to carry the oven down for me and to inform the council for a pick up but they may want to charge.
Is this right? Wasn't there some EU law about disposal of electrical items?
Any advice, gratefully received,
G
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