Who pays

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    Who pays

    Hi all

    We had a tenant move out of a property a few weeks back, but because of the location of it the LL didn't want to be there for the checking out, so I arranged for the T to give her guarantor the keys and then I met him at the property yesterday.

    Well OMG is all I can say on the state of the property, her kids have written on the walls and ceilings and the smell of the place nearly made me gag. Both T and Guarantor know that they won't be seeing much (if any) of the deposit as the whole house needs to be repainted from top to bottom.

    Anyway my question is, the house was brand new when the T moved in 2 years ago and she paid for a carpet to be laid throughout the place, however because of the condition of the carpet now (4 cats, 1 dog and 2 nappyless children) we will have to rip the carpet up and put down a new one. Now I know that we cannot charge for a new carpet, as there wasn't one when she moved in, but can we charge for the removal and disposal of the old carpet, plus the cleaning/fumigating of the floors underneath?
    I'm not a LA, I'm just some admin person that works for 3 LL who don't get on with each other and never respond to Tenants. All help is gratefully received and very appreciated.

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  • Reply to Advice Needed
    by Hudson01
    I am very sorry to hear about the issue, i can add little more to what has already been said above, I am one of those lanldords spoken about in terms of about to sell up........ all that has been pointed out as to why we are all leaving is totally true, it has simply become too much hassle and with...
    16-05-2022, 20:53 PM
  • Advice Needed
    by Confused2022
    Hello!


    I an trying to get as much information and advice for someone whom is very vulnerable and has many health problems.

    The issue is they have lived at a property which they’ve rented now for 2 years just over, never missed a rental payment and never had any issues,...
    15-05-2022, 15:45 PM
  • Reply to Invoice for work - am I being unreasonable?
    by Hudson01
    I agree with one of the other posts, Company A should have sorted the whole job, it sounds like a 10 mins job with maybe a collar for the pipework being tightened up and then some basthroom sealant ...........you are right.......... just under a ' monkey'' (Arthur Daley speak) for what is a simple pipe...
    16-05-2022, 18:46 PM
  • Invoice for work - am I being unreasonable?
    by Laurasplog
    We have a London flat managed by an agent (full management service).

    My husband and I were abroad, and got a call from the council saying the property was leaking sewage into the flat below. We contacted our agent immediately who sent someone around the same day (Company A).

    ...
    16-05-2022, 12:58 PM
  • Reply to Invoice for work - am I being unreasonable?
    by theartfullodger
    What does your agreement (or terms & conditions sent) with this say about such queries, please? I'd start there first & then probably their complaints process (if they have one)

    Is this the lettings agent on the block (of flats) management agent please?

    I humbly note...
    16-05-2022, 16:15 PM
  • Reply to Invoice for work - am I being unreasonable?
    by Laurasplog
    The pipework was found to be sound. I think Company A were there as an emergency "see if it's sewage and shut off the water if necessary". They said it was a pipework problem and a sealant problem. Company B carried out a full audit on the pipes and found it was only a sealant problem....
    16-05-2022, 14:59 PM
  • Reply to Invoice for work - am I being unreasonable?
    by Laurasplog
    The letting agent engaged all of them. We gave them an instruction to fix whatever the problem was after the notification from the council there was a problem - we pay for a full management service.

    I doubt the agency will give us money back because they've paid it out directly to the contractor,...
    16-05-2022, 14:58 PM
  • Reply to Buying a tenanted residential property
    by theartfullodger
    In November 1979 BoE base rate hit 17% under Thatcher's government. My building society was kind by only raising their rates to 15%.....

    IMHO rates will continue to rise. Sorry.

    What you are proposing would breach your mortgage terms and possibly result in place being repo'd....
    16-05-2022, 14:30 PM
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