Is the Deposit Protection Scheme a waste of time?
The reason I ask is I have had nothing but hassle getting my deposit back.
My tenant left giving 3 days’ notice after 7 months of a her second 12 month AST and posted the keys via royal mail, even though she has posted rent thru my letter box on several occasions. No forwarding address.
She left with arrears of around £1700 and major damage to the house (1K and counting so far)
I log into the DPS website, click the right section to say she has left, 5 days later I get a letter at the rented house for my now ex tnt, throw it in the bin. Few days later get another, chuck that in the in as well.
Wait a week, log on, nothing has changed, wait another week, same again, wait another week still no change. Phone them up explain what’s happened, they seem to think she will reply to the letters when she doesn’t live there, so they will send me a Deed to sign and return in the presence of sol. Seven days later Deed turns up, an over complex form for something so simple.
Make an appointment with sol, take time off work, fill in form and get signed, cost me £5.
In the meantime get letter from Post Office that all mail has now been redirected, so decide to wait until post starts coming to the house for the ex tnt, debt people are very persistent.
Finally after 6 weeks since she has left mail has started arriving again, so posted off Deed to DPS.
What a faff for money that she neither cares for nor wants. Why is it all so one sided.
It should be simple, if she doesn’t contact the DPS to get her deposit back, whose fault is that. I did everything by the book and it’s taken me ages and loads of hassle to sort this out. I need that cash to clear her s**t up.
I’m tempted to not bother with the DPS and just take a month’s rent in advance, I know this may be classed as a deposit but no one seems to care. Most tenants just don’t pay the last month’s rent anyway, so what’s the point!
It’s a system that was created by people who know nothing about how bad tenants work!
RANT OVER
So far I havent got my deposit back.
The reason I ask is I have had nothing but hassle getting my deposit back.
My tenant left giving 3 days’ notice after 7 months of a her second 12 month AST and posted the keys via royal mail, even though she has posted rent thru my letter box on several occasions. No forwarding address.
She left with arrears of around £1700 and major damage to the house (1K and counting so far)
I log into the DPS website, click the right section to say she has left, 5 days later I get a letter at the rented house for my now ex tnt, throw it in the bin. Few days later get another, chuck that in the in as well.
Wait a week, log on, nothing has changed, wait another week, same again, wait another week still no change. Phone them up explain what’s happened, they seem to think she will reply to the letters when she doesn’t live there, so they will send me a Deed to sign and return in the presence of sol. Seven days later Deed turns up, an over complex form for something so simple.
Make an appointment with sol, take time off work, fill in form and get signed, cost me £5.
In the meantime get letter from Post Office that all mail has now been redirected, so decide to wait until post starts coming to the house for the ex tnt, debt people are very persistent.
Finally after 6 weeks since she has left mail has started arriving again, so posted off Deed to DPS.
What a faff for money that she neither cares for nor wants. Why is it all so one sided.
It should be simple, if she doesn’t contact the DPS to get her deposit back, whose fault is that. I did everything by the book and it’s taken me ages and loads of hassle to sort this out. I need that cash to clear her s**t up.
I’m tempted to not bother with the DPS and just take a month’s rent in advance, I know this may be classed as a deposit but no one seems to care. Most tenants just don’t pay the last month’s rent anyway, so what’s the point!
It’s a system that was created by people who know nothing about how bad tenants work!
RANT OVER
So far I havent got my deposit back.
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