Insured to cover rent arrears/keep deposit??

  • Filter
  • Time
  • Show
Clear All
new posts

    Insured to cover rent arrears/keep deposit??

    Hi there, I need some advice.

    I am a landlady and use an agency (god knows why!). The tenant is now 2 months behind with rent. The agency have given her a section 21 which expired a few days ago. I am insured with paragon to cover rent arrears and its now in their hands to take the tenant to court if necessary.

    The agency only notified me 3 days ago that the tenant was in arrears and they had given a section 21. Should they have notified me sooner?

    The tenant also passed the referencing originally and had a job but the agency now informs me that rent is paid by the housing benefit. Should the agency also have informed me of this?

    As i am insured for rent arrears and their is a deposit of £1040 - am I entitled to also keep this even though I am insured? Hope this make sense? Why should the tenant be in arrears and get the deposit back?

    The agency also told me that when they did a drop by visit that the tenant had been smoking in house (no smoking in agreement) can I keep the deposit on these grounds?

    Thanks in advance for the advice.

Latest Activity


  • Reply to Advice Needed
    by Hudson01
    I am very sorry to hear about the issue, i can add little more to what has already been said above, I am one of those lanldords spoken about in terms of about to sell up........ all that has been pointed out as to why we are all leaving is totally true, it has simply become too much hassle and with...
    16-05-2022, 20:53 PM
  • Advice Needed
    by Confused2022

    I an trying to get as much information and advice for someone whom is very vulnerable and has many health problems.

    The issue is they have lived at a property which they’ve rented now for 2 years just over, never missed a rental payment and never had any issues,...
    15-05-2022, 15:45 PM
  • Reply to Invoice for work - am I being unreasonable?
    by Hudson01
    I agree with one of the other posts, Company A should have sorted the whole job, it sounds like a 10 mins job with maybe a collar for the pipework being tightened up and then some basthroom sealant are right.......... just under a ' monkey'' (Arthur Daley speak) for what is a simple pipe...
    16-05-2022, 18:46 PM
  • Invoice for work - am I being unreasonable?
    by Laurasplog
    We have a London flat managed by an agent (full management service).

    My husband and I were abroad, and got a call from the council saying the property was leaking sewage into the flat below. We contacted our agent immediately who sent someone around the same day (Company A).

    16-05-2022, 12:58 PM
  • Reply to Invoice for work - am I being unreasonable?
    by theartfullodger
    What does your agreement (or terms & conditions sent) with this say about such queries, please? I'd start there first & then probably their complaints process (if they have one)

    Is this the lettings agent on the block (of flats) management agent please?

    I humbly note...
    16-05-2022, 16:15 PM
  • Reply to Invoice for work - am I being unreasonable?
    by Laurasplog
    The pipework was found to be sound. I think Company A were there as an emergency "see if it's sewage and shut off the water if necessary". They said it was a pipework problem and a sealant problem. Company B carried out a full audit on the pipes and found it was only a sealant problem....
    16-05-2022, 14:59 PM
  • Reply to Invoice for work - am I being unreasonable?
    by Laurasplog
    The letting agent engaged all of them. We gave them an instruction to fix whatever the problem was after the notification from the council there was a problem - we pay for a full management service.

    I doubt the agency will give us money back because they've paid it out directly to the contractor,...
    16-05-2022, 14:58 PM
  • Reply to Buying a tenanted residential property
    by theartfullodger
    In November 1979 BoE base rate hit 17% under Thatcher's government. My building society was kind by only raising their rates to 15%.....

    IMHO rates will continue to rise. Sorry.

    What you are proposing would breach your mortgage terms and possibly result in place being repo'd....
    16-05-2022, 14:30 PM