Who's responsible for plumbing-in my washing machine?

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    Who's responsible for plumbing-in my washing machine?

    Hi Guys

    Sorry to trouble you but as a long-term renter I had thought that I wouldn't come across problems again with letting agents but seems I was wrong.

    Have moved to a new property - 2 bed house - and normally the letting agent either checks me in with an inventory clerk or is present when checking me in or, supplies me with a detailed inventory including condition for each item which I am then able to amend within a set time period, normally 2 weeks of moving in - and return to them.

    However, I've moved in and there was no check-in - and despite signing an agreement having only viewed the property for 10 minutes previously - was supplied an inventory 7 days after moving in.

    The intentory is sparse in details to say the least - it merely says what is present - and occasionally mentioned "new carpet" or some very obviously new item but otherwise doesn't say anything about the condition of the property at all and there are serious defects - including a window that doesn't shut and has mould growing around it - it's summer now and I can clean it down but in the winter - this will be an issue - many others including an extractor fan in the bathroom that doesn't work - mould issues there potentially perhaps?

    Also - previous inventories used to give me space to put my comments - but this is a word document that has no room for even writing comments.

    Oddly - it's dated after I moved in and also contains items that are not here at all when I moved in.

    Separate to the inventory - when I arrived and collected the keys - I couldn't get in the property - it was the removal guys who had moved me a substantial distance who did a bit of jigging around - having come across this before and we opened the property - but none of us could get the key to work on leaving.

    This is an agency transfer as the landlord wasn't happy with the previous agency and so this is a new one - when I called them they told me that the previous agency said it "stuck occasionally" - I told them it was totally stuck - and an emergency lock smith was called a number of hours later. Surely - if the new agency had done the inventory - they would have realised the lock was bad - the locksmith said it should have been replaced long before as the barrel had deteriorated so much (?!).

    He's given me the barrel and all parts - to prove the point.

    Also - the removal firm had been paid extra by me to get in the washing machine and have someone qualified to fix it up - for which I was charged - but on arrival we discovered that there was just an area for the plug with a lot of wires hanging out and no plug to plug the washing machine in.

    Is this normal - the removal company said that years ago it might have been because of isolating the supply but now - it's rarely come across.

    I've called the agency now 5 times over the 2 weeks and got no response as they say they can't reach the landlord to get permission to change the wires to a plug.

    Should I now - as I have started to do - do my own inventory on my computer to send to the agency - or just assume the agency are bad and the LL will have a rough deal - if I trash the place because the inventory doesn't have conditions in it?

    I'm a long-term renter - and every place so far has always said I've left it in an exemplary state - and I've never not had my deposite returned - but it is a worry that the agency has supplied such an inventory - and what on earth I should do about it.

    Oh and by the way - it's a digital area - but the arial is not set to digital - so none of my TVs work - is that my responsibility or the landlord's?

    Thanks for any replies.

    #2
    An inventory is for the benefit of landlord/agent - a sparse one is to your advantage. Upon leaving, landlord will have to PROVE the starting condition of any item he claims is damaged. If it is not on the inventory he will find it very difficult to do so either to the depost scheme or a judge.

    Drop a written request into the agency for the landlords contact details (it's a criminal offence if they don't supply within 21 days). Then you could perhaps bypass the agency who seem to be a waste of space.

    Comment


      #3
      INVENTORY: Personally, I would do my own, sign it, and send it to agent (and keep a copy). Also take photos with a newspaper headline to prove date. Although, as you know, the inventory primarily protects the LL in terms of proving the original condition for damage claims, I think on balance it's probably best to record defects, (though others may disagree), esp. with potential mould issues which can be argued to be the T's liability .

      BROKEN LOCK: This is a structural matter and the LL's responsibility, so he should pay for the replacement lock.

      AERIEL: Unless the property details/contract stated that there was a digital aeriel, or you were otherwise promised one, almost certainly your responsibility. There's no statutory right to TV reception.

      DISHWASHER WIRING: LL is responsible for ensuring electrical wiring is safe. If the loose wires are safe, then his responsibility ends there.

      Comment


        #4
        Hi Guys

        Thanks for your prompt replies.

        I will post the washing machine issue as a separate thread now because in 20years of renting - I've never come across this.

        Plus the digital arial thing - I'm not convinced that I should be responsible for getting arial men into to the necessary when I moved into a property with a requirement for a digital arial to work.

        I may be wrong here - and although it's not mentioned in any previous agreements I've ever done - it been an assumed that if I plugged in my TV - with digital enabled - it would work.

        This is the first time I've come across a situation where digital has not been enabled for a purely digital area - and that I have not been informed about it as a tenant.

        Personally, I've moved into a property and I expect if I am supplying the goods because the landlord regards these as extra costs - that at least I can plug them in and get them working.

        At the moment I have no washing machine and no tv.

        It could be the letting agent at fault - and with the lack of detail in the inventory this is what my post was about - I was led to believe that I could plug in my washing machine without extra electrians and plummers involved and I could plug in my tv without a TV man involved in redoing the arial.

        Or has live changed in the last 20 years of renting?

        Thanks guys - will open other threads.

        Comment


          #5
          Who's responsible for plumbing-in my washing machine?

          Hi Guys

          I moved to a new place - previously with a washing machine - but when I moved discovered that there was no plug for the washing machine and despite having qualified members on the removal team to do the pluming - they couldn't do it as there was no plug to plug the washing machine into.

          There are just a load of wires hanging out of the place where the previous tenant put their washing machine.

          Why would there be just a load of wires available without a plug socket in a tenant property that requires that the tenant provides a washing machine.

          There are no white goods whatsoever supplied in the property I am renting.

          In which case - given that I paid for a plumber to put in my washing machine - who said that actually it should be an electrician - who is liable for the costs and should I have been told of this by the letting agent before hand?

          There was space for the fridge - and a plug for it - so why is this any different?

          What advice can you give me and do you as LL do similar stuff for a reason - is there something in the build regulations or tenant agreements that say you must isolate electricity from water?

          And if so - how do I as a tenant cope with needing someone to come out and sort out my washing machine - without having each time to call in an electrician?

          Thanks in advance for your replies.

          Comment


            #6
            Are the electrics potentially dangerous because this looks as though it could be serious? Get it checked out.
            The advice I give should not be construed as a definitive answer, and is without prejudice or liability. You are advised to consult a specialist solicitor or other person of equal legal standing.

            Comment


              #7
              Hi,

              I agree, this does sound serious.As far as the washing machine,as far as i know, the letting agent/landlord is responsible for ensuring the outlet for the washing machine is usable.You should be able to either unscrew the plastic or copper cap,place your hose on, remembering to cap off hot water if cold fill machine only.i would get someone to check wires first. There should be a plug already on the washing machine.If you need to put it under worksurfaces etc and need a new plug, you or a competent person would need to do this.As far as i am aware, this part is not the landlords responsibility.Check with letting agent re standaard of property before previous T moved in, but definately get the electrics checlked, not worth getting electricuted if you don't know what to do.

              Good luck,

              A.

              Comment


                #8
                Find somewhere else and go. Its not worth the hassle.

                Comment


                  #9
                  so I need to:

                  a) hire an electrician to work out the supply to the washing machine an if not expected i.e. a plug - go back to the LL to ask permission to have a plug in place (although I was told there was a socket for the W/mc).

                  Then having got the electrics sorted out on the house - nothing to do with me and the washing machine but according to this thread as a tenant I am liable - not sure why I am liable to have to fix a plug to an electricity outlet for a washing machine when it was advertised with plumping for a washing machine (I had assumed electricity too!!).

                  b) having hire and electrician - get a plumper to check it and then plump in the washing machine and then check that it all works including electrics.

                  And am I supposed to foot the costs for all of this given that the property was advertised with "space for washing machine?".

                  Thanks.

                  Comment


                    #10
                    thanks guys for your replies - it literally have a socket - where the plug should be to plug from my wachining machine to the power source - but it's jus a whole load of wires - and no plug present.

                    when i queried it the agency said that some landlords insist that the plugs are set up this way so that the water is isolated from the electricity and that the tenant needs to pay for an electrician both when checked in and checked out and additionally needs to have a specialist plumber to fit the cable for the washing machine.

                    In my whole 20 years of renting this is a first for me and I'd like to know why!!!

                    Comment


                      #11
                      Originally posted by NeedAdvice View Post
                      thanks guys for your replies - it literally have a socket - where the plug should be to plug from my wachining machine to the power source - but it's jus a whole load of wires - and no plug present.
                      This is unclear... are you saying that where you'd expect to find a standard electrical 3-pin socket, there is none, just a a bunch of unconnected wires?

                      when i queried it the agency said that some landlords insist that the plugs are set up this way so that the water is isolated from the electricity and that the tenant needs to pay for an electrician both when checked in and checked out and additionally needs to have a specialist plumber to fit the cable for the washing machine.
                      That is 100% unmitigated garbage - you don't need any pro to install a washing machine - all that's required is a 13 amp socket, a cold (and possibly also hot) water feed with a stop valve (= tap) , and a suitable waste pipe.

                      Comment


                        #12
                        Originally posted by NeedAdvice View Post
                        Plus the digital arial thing - I'm not convinced that I should be responsible for getting arial men into to the necessary when I moved into a property with a requirement for a digital arial to work.

                        I may be wrong here - and although it's not mentioned in any previous agreements I've ever done - it been an assumed that if I plugged in my TV - with digital enabled - it would work.
                        There's no such thing as 'enabling' a digital aerial, or even a 'digital aerial' as such. Are your TVs digital, or if not do you have a set-top box?

                        More info here: http://www.paras.org.uk/04-aerial.shtml

                        Comment


                          #13
                          Hi there and thanks for your reply - I have 3 tv's and 2 set-up boxes.

                          The non-digital obviously doesn't work.

                          The other 2 work - having survived a move - but just keep reporting no signal. I've moved around the freeview boxes and played with every connection possible and SCART etc - but still get "no signal available". There is an old fashioned arial attached to the property - a forked thing - but all the others have dishes.

                          Being non-technical and unable to use my TV - I just confused as a tenant since I've never not been able to plug in my TV - do I now have to pay costs to find out what is wrong or does the LL need to help me with this?

                          Thanks again for your reply.

                          Comment


                            #14
                            Originally posted by NeedAdvice View Post
                            There is an old fashioned arial attached to the property - a forked thing - but all the others have dishes.
                            Well a dish is for receiving a satellite signal (Sky or Freesat etc); nothing to do with ordinary bog-standard terrestrial digital TV.

                            I don't know why yours isn't working but you might want to try a specialist TV forum like http://groups.google.co.uk/group/uk....-tv/topics?lnk.

                            Comment


                              #15
                              It possible that they existing aerial isn't capable of receiving a digital signal and needs to be replaced with a newer one but it seems hard to believe that the LL has got as far as the digital switch-over without realising it needs to be replaced. It could be that the aerial has been put out of place by wind or impact. Are there any other aerials on houses nearby? Are they pointing the same way as yours?

                              Have a word with the Landlord and ask if he's had issues with this before, he may be willing to fix it as (imo) its not really in the interest of a short term tenant to carry out that sort of work. If he doesn't fix it and you're not willing to fix it at your own cost (why should you, tbh) then you could buy an internal aerial. I recommend http://www.amazon.co.uk/gp/product/B...ef=oss_product

                              Re, inventory. Do your own and post it to them as Westminster suggests. You say that the LA's inventory claims that there are things in the property that aren't. It's in your interest to put them right on that otherwise they may try to claim the phantom goods from your deposit.

                              Comment

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