advice pls, LL wont give us a 'full' reference

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    advice pls, LL wont give us a 'full' reference

    Just after a bit of advice please,

    We have been with our letting agent for 16 months now and just recently (Jan time) they were taken over by another company. We have decided to move for various reasons and found another house but our LL wont give us a full reference, they will only state that our account is not in arrears. The reason they have given me is that when they took over they had to have a new computer system installed and could only keep 'limited data' so only have our opening balance - and because they dont know us personally they cannot comment on our conduct.

    It just seems really unfair, we have looked after the house, been available for inspections or for work that needs doing and always paid by standing order so payments have never been late. Can they do this as I have no idea where we stand.

    Thanks in advance for any replies.

    #2
    Originally posted by nicnac View Post
    We have been with our letting agent for 16 months now and just recently (Jan time) they were taken over by another company. We have decided to move for various reasons and found another house but our LL wont give us a full reference, they will only state that our account is not in arrears. The reason they have given me is that when they took over they had to have a new computer system installed and could only keep 'limited data' so only have our opening balance - and because they dont know us personally they cannot comment on our conduct.

    It just seems really unfair, we have looked after the house, been available for inspections or for work that needs doing and always paid by standing order so payments have never been late. Can they do this as I have no idea where we stand.
    There's no law saying that they have to give you a reference at all, so presumably the simple answer is yes.

    Hopefully they will be agreeable to explaining to your prospective landlord why they can't give you a more complete reference? but even if not you can do that yourself. I really can't see it being a major problem unless your new landlord is completely and utterly unreasonable (in which case maybe you're better off looking elsewhere?)

    Comment


      #3
      I agree. Also, given that they can confirm you always paid your rent on time, there is (presumably) nothing to stop you offering to provide a 'character' referee who is someone other than your current LL - a revious one, perhaps, your schoool or college/uni tutor if they knew you within the last few years, your employer/minister of religion, etc.
      'Pause you who read this, and think for a moment of the long chain of iron or gold, of thorns or flowers, that would never have bound you, but for the formation fo the first link on one memorable day'. Charles Dickens, Great Expectations

      Comment


        #4
        In recent years references have become wrapped up in legal issues, somebody issuing a reference can face liability for slander etc. For example my employer (A Government Body) will only say "xxx was employed by us as a xxxx between these dates".

        That may explain unwillingness of LL to provide a reference. Have you approached previous letting agent?

        Comment


          #5
          Originally posted by bullybantam View Post
          In recent years references have become wrapped up in legal issues, somebody issuing a reference can face liability for slander etc. For example my employer (A Government Body) will only say "xxx was employed by us as a xxxx between these dates".

          That may explain unwillingness of LL to provide a reference.
          Not really; it's probably just laziness or inefficiency, as it seems to be in this case. Your theory (LL vulnerable to action for slander -although actually you mean libel) is illogical since LLs may simply choose to make only objective statements, the truth of which can be easily demonstrated (or, if they prefer, objective + only positive/complimentary statements). Indeed, where tenants are concerned, it is actually more helpful if they do just that.

          Your employers sound a bit lazy to me. My employers have always been government bodies and they always give full references as to attendance and contractural duties but also (as would be expected), subjective comments about an applicant's professionalism, abilities, character...things which can be evidnced or exemplified if not easily quantified - but which a new employer needs to know about. The employee does however have the right to read the reference.

          Perhaps your employer has less faith in you than mine has in me...
          'Pause you who read this, and think for a moment of the long chain of iron or gold, of thorns or flowers, that would never have bound you, but for the formation fo the first link on one memorable day'. Charles Dickens, Great Expectations

          Comment


            #6
            Originally posted by mind the gap View Post
            Not really; it's probably just laziness or inefficiency, as it seems to be in this case. Your theory (LL vulnerable to action for slander -although actually you mean libel)
            If I were as pedantic as you I'd point that I never said reference was written, so a verbal reference would indeed constitute slander. Hence the statement "somebody issuing a reference can face liability for slander etc" is actually correct.

            Anyway, for reasons best known to yourself you seem to be leaping on every post of mine with your Mrs Logic hat on. I acknowledge you've a better command of English than me, and you do make valid points. But why not act more like a teacher and less like a schoolkid?

            Comment


              #7
              Originally posted by nicnac View Post
              We have been with our letting agent for 16 months now and just recently (Jan time) they were taken over by another company. We have decided to move for various reasons and found another house but our LL wont give us a full reference, they will only state that our account is not in arrears. The reason they have given me is that when they took over they had to have a new computer system installed and could only keep 'limited data' so only have our opening balance - and because they dont know us personally they cannot comment on our conduct.
              Have you asked the landlord (as opposed to the new letting agent)? The landlord hasn't just taken over, he's been your landlord for the whole tenancy.

              Comment

              Latest Activity

              Collapse

              • Reply to Renting rooms
                by DoricPixie
                It wasn't so much tat as a ground for eviction for PRT is wanting to move into the property (for now). It was more that I'd put my heart and soul into making the property nice and it wasn't being cared for as well as I would have liked. I didn't like being at the mercy of a letting agent either particularly...
                28-01-2022, 18:03 PM
              • Renting rooms
                by Luke
                I have a three bedroom property in the U.K which I will rent out .
                I have had an enquiry from a couple and a friend
                I do not intend to live at the property
                Would it be possible just to rent two rooms to them , on the understanding they have full access to the property ?
                As its...
                28-01-2022, 06:09 AM
              • Reply to Renting rooms
                by DoricPixie
                I've had unoccupied insurance whilst I was overseas before. It was challenging finding an insurer as a non-UK resident but I did find one and the premium wasn't horrific. I did have to have someone go and check on the property every week as a condition of the insurance and luckily I had someone to...
                28-01-2022, 17:59 PM
              • Reply to Renting rooms
                by theartfullodger
                Just be careful with insurance. Empty properties are a "challenge"
                28-01-2022, 17:57 PM
              • Reply to Renting rooms
                by Hudson01
                If i were in this position then i would do the same, there is far too much risk thesedays if you wish to move back into it, either accept the risk and rent is as it really is with an AST or leave it empty....
                28-01-2022, 16:38 PM
              • Reply to Deducting Cleaning Costs from Deposit
                by jpkeates
                That document is out of date and, in a lot of places, possibly as a consequence, now wrong or misleading.

                The concept of individually negotiated clauses is now deprecated in consumer law.
                The OFT no longer exists and it's successor, the CMA, has withdrawn its advice about unfair terms...
                28-01-2022, 16:18 PM
              • Deducting Cleaning Costs from Deposit
                by Piffy
                I use a Letting Agent. Recently the tenants vacated, prior to the tenants leaving when the letting agent did an inspection they advised the tenants that the property would need cleaning before they vacated. The tenants have now left, the place does need a good clean, the Letting Agents have said that...
                27-01-2022, 11:30 AM
              • Reply to Renting rooms
                by DoricPixie
                You can't have your cake and eat it Luke. If you want to receive rental income from a property that is not also your main home you have to accept that the occupants will be tenants. This means that you will have to comply with all your legal obligations as a landlord unless you want it to come back...
                28-01-2022, 16:09 PM
              • Reply to Deducting Cleaning Costs from Deposit
                by DoricPixie
                I wasn't sure if I was missing something in the model agreement that gave the requirement to leave the property reasonably clean regardless of the condition at the start of the tenancy - seems I wasn't.

                I seem to recall the "professional" cleaning fee being an unfair clause although...
                28-01-2022, 16:06 PM
              Working...
              X