Deposit dispute!

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  • Deposit dispute!

    Hi,

    I've just entered into a depsit dispute and was wondering whether anyone who's been in similar situations could offer any advice.

    At the check out the inventory clerk said we had left the property in an excellent conidtion (this was the same clerk that we did checks at the beginning of our tenancy). He could see no reason why we wouldn't get our deposit back, so we moved into our new place thinking all was fine.

    A few days passed and we called the Letting agent to check on when we would be recieving our deposit back/ method of payment etc....no answer, so we leave several messages. After this we recieve no phone calls back and it has now been 10/12 days since we vacated the property.

    Today someone finally picked up the phone and said there had been some problems. The LandLord and Letting Agent had been to property since the ivnetory check and had seen a few things they were unhappy with. We have since spoken to the inventory clerk and they are on are side and maintain the checks they did on checkout are correct.

    I've also found out today that the landlord is now selling the property and it makes me think that she is just trying to make money out of us. What would anyone advise? How long can they legally keep hold of a deposit?

    Any help would be much appreciated!

    Elbarto

  • #2
    Assuming this is an assured shorthold tenancy in England/Wales, and that the deposit is protected by a scheme, contact the scheme to raise a dispute.

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    • Claiming for protected deposit
      mandm
      This is an interesting one, got me into a spin.
      Tenants signed AST but decided to leave after 6 months and 3 days (problem with moving) using the break clause in the AST. I protected the deposit using DPS (Insured) and returned the deposit minus deductions when the moved out.
      I served the...
      21-07-2017, 08:00 AM
    • Reply to Claiming for protected deposit
      mariner
      It was the situation predicted by some Judges et al when it was first proposed that the full Penalty would be awarded to the T and not the Exchequer.
      22-07-2017, 01:16 AM
    • Reply to Claiming for protected deposit
      JK0
      I agree. It's almost at the level of scandal as the people claiming cash by pretending they were ill on holiday. In that case, the Spanish Hotels have told tour operators they won't be doing all inclusive holidays any more.

      Therefore, I suggest landlords take a page out of their book, and...
      21-07-2017, 22:22 PM
    • Reply to Claiming for protected deposit
      mandm
      Letter sent with the evidence attached.
      Slightly off topic, it seems there this deposit protection appears to have gathered conflicting views.
      I would have thought that the purpose of the legislation was the protection of T's money, which most law-abiding landlords do but it seems that its...
      21-07-2017, 21:20 PM
    • Landlord threatening to sue after end of tenancy
      Pickle135
      Our tenancy has just ended. We have cleaned the property from top to bottom using professional cleaners to do this and clean the carpets. He suggested this hadn't been done and wanted the name of our contractor to check which we gave him. The contractor assured him that after eight years the carpets...
      08-03-2017, 00:45 AM
    • Reply to Landlord threatening to sue after end of tenancy
      Pickle135
      Woohoo!

      Our adjudication has just come through and the landlord has been given a token payment with the majority of our large deposit being returned to us. He was told that he had not submitted appropriate evidence for the misuse of the property and that things he was saying were wrong...
      21-07-2017, 20:49 PM
    • Deposit at the end of AST. Also, quiet enjoyment.
      scooter08
      Q1 – Where is the rented property located (England / Wales / Scotland / N Ireland)?
      England

      Q2 – What type of Tenancy Agreement (TA) is this e.g. sole tenant / multiple tenant / room only?
      AST

      Q3 – What date did current TA start dd/mm/yy?
      12/04/2015
      ...
      21-07-2017, 15:06 PM
    • Reply to Deposit at the end of AST. Also, quiet enjoyment.
      scooter08
      Thanks for the reply jp....
      21-07-2017, 18:32 PM
    • Reply to Deposit at the end of AST. Also, quiet enjoyment.
      jpkeates
      Makes sense - if the tenancy agreement doesn't say you have to let him and a surveyor in, his only right of access is with 24 hours written notice for the purpose of viewing the "condition and state of repair" of the property.

      So you can simply decline or make your point.
      ...
      21-07-2017, 18:23 PM
    • Reply to Deposit at the end of AST. Also, quiet enjoyment.
      scooter08
      I'm not trying to claim for breach of quiet enjoyment. He wants to be in again with a surveyor to use his property as security for something. I am going to let him I just want to remind him and have all the facts. Sorry if I didn't explain it right.

      Only claiming for the non protection...
      21-07-2017, 18:08 PM
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