LL keeping some of deposit. Unfair!

  • Filter
  • Time
  • Show
Clear All
new posts

    LL keeping some of deposit. Unfair!

    I had my final inspection today.
    The Letting agent and LL agreed I had improved the property greatly and everything is immaculate.

    Yet I have recieved a phone call telling me they are keeping £100 of my deposit to have the carpets cleaned.

    I have lived there for 3 years. The carpets were dirty and grubby when we moved in, the bedroom carpet was full of iron burns.

    I have had all the carpets cleaned before I left. The 2 bedroom carpets are immaculate, except the iron burns.

    Admittedly the stairs and walk through dining room do have slight marks from when we moved.

    Yet they want to clean all the carpets.

    The previous tenant lived there for 2years and had the same carpet then.

    Can I dispute this?

    Can you clarify that this is an english standard assured shorthold tenancy.

    If so, has the landlord protected the deposit with one of the three schemes (if it started after 6th April 2007).

    Finally, and most pertinant, was there an inventory at the start of the tenancy, and if so, what does it say about the carpets.
    If I am offering advice, I am doing so purely because I think I know the answer and would like to help, but... and its a big but, I do occasionally get things wrong, as anyone does.

    So please don't sue.


      Yes, it was an Assured shorthold tenancy which then went on a rolling month basis.
      My deposit is protected.
      No inventory was taken at all.


        Originally posted by michelle_stt View Post
        Yes, it was an Assured shorthold tenancy which then went on a rolling month basis.
        My deposit is protected.
        No inventory was taken at all.
        In that case raise, just a dispute via the protection scheme and you will have a very good case for getting your deposit back in full. The scheme arbitrators tend to come down like a ton of brick on sloppy unprofessional LLs who do not organise proper check-in inventories. Just contact the scheme and say you wish to dispute any deductions from your deposit.

        You might find this thread useful:
        'Pause you who read this, and think for a moment of the long chain of iron or gold, of thorns or flowers, that would never have bound you, but for the formation fo the first link on one memorable day'. Charles Dickens, Great Expectations


        Latest Activity


        • Reply to Using a rental guarantee agency
          by Luke
          The agency guy made me an offer which was quite below the market rate , I was considering the offer and two days later he asked me what I have decided to do . I apologized for not replying earlier as I had been busy sorting my tenancy agreement out .
          He replied "You MISUNDERSTOOD I gave...
          24-09-2021, 08:34 AM
        • Using a rental guarantee agency
          by Luke
          I am the LL to a three bedroom property in London which is currently empty as the previous tenants moved out .
          I am having difficulty getting back to the U.K at the moment because I am abroad in a Covid red zone Country ,
          I have contacted an agency who have visited the property and given...
          22-09-2021, 11:54 AM
        • Reply to S21 served expired EPC!
          by Worriednow
          Unfortunately I simply renewed the tenancy like I have been on a yearly basis. So when I last renewed with them I didn't give a EPC, we just renewed amicably. It's only since serving the S21 notice that I realised I should have given them the EPC when they renewed last year, except it had already expired...
          24-09-2021, 08:25 AM
        • S21 served expired EPC!
          by Worriednow
          Hi All
          Hope you can help. I served a S21 notice on my tenants giving them 6 months notice to leave. The actual tenancy expired in August 2021 but with the Covid rules i had to give 6 months notice which means they have to be out by November.

          The notice was served May this year but...
          23-09-2021, 20:02 PM
        • Reply to Utilities Account Manager
          by michaelwgroves
          I was with Spark for my home for several years, now park of OVO. I remember it was fine. I might call them to see what they can do...
          24-09-2021, 08:20 AM
        • Utilities Account Manager
          by michaelwgroves
          I have a large portfolio, I got tired of spending ours on the phone each week managing utilities between tenancies. I found a utility company that gave me a dedicated account team. I simply email the tenancy change and it gets sorted. However, there are a few challenges they are struggling to overcome,...
          22-09-2021, 07:15 AM
        • Reply to Dispute deposit based on damage that landlord didn't repair?
          by Hooper
          Sounds like a poor LL. But if the damage is not noted on check-in and is listed on check out, then rightly or wrongly the evidence is in LL favour, surely?

          If there was damage at check-in and it was not noted on the report, then it is the tenant's responsibility to have the report amended....
          24-09-2021, 08:08 AM
        • Dispute deposit based on damage that landlord didn't repair?
          by kankan
          Hello everyone,

          After signing the contract, but before moving in, the flat suffered some flood damage. 3 rooms needed repainting because of water stains and paint falling off.
          We were promised that this will be taken care of after moving in. We followed up several times, but the repairs...
          22-09-2021, 19:26 PM
        • Reply to S21 served expired EPC!
          by KTC
          Did you give them a copy of it while it was valid, or only after it expired when you served the s21?

          "The relevant person must ensure that a valid energy performance certificate has been given free of charge to the person who ultimately becomes the buyer or tenant."
          24-09-2021, 07:58 AM
        • Reply to What to do if letting agent stops to pay out
          by jpkeates
          Amended version....
          24-09-2021, 07:58 AM