Hello,
l'd be very grateful for any advice on this problem.
We have a badly leaking tap and have just informed the LL agents about it today.
The agents have replied by saying :
*Under the terms of the lease to Mr & Mr *Smith * it is the tenants responsibility under clause 3.18 to keep every basin, sink, bath, shower, water closet and water waste and soil pipe clean clear and free from rust and immediately remedy any damage caused by any overflow.
We must therefore request that you deal with this issue.*
We are offically "assured tenents" according to the current LL's due to being provided with an assured tenancy rent book in the early 90's. We have never signed any "lease" or document, and it is the rent book that we proved in court yrs back that gave us the "assured tenancy.
my question is :
how can we reply to this agents email. we are slightly confused, as repairs for the very same problem with the same tap have already been carried out twice in the past by the current LL.
The problem is nothing to do with "rust or a blockage" as the agent has assumed.
The tap is a mains water tap which is leaking very badly from the seal by the handle at the top, also has "no stopcock" which was pointed out to us by the last tradesman who viisted that this needs to be "sorted out " as if the tap fails or springs a leak he said there is no way we could turn off the water.
l pointed all this out today in the email to the agent, and then they reply by refering to "the lease" which we never have had and some clause which we have no idea what its refering to.
cheers Montana
l'd be very grateful for any advice on this problem.
We have a badly leaking tap and have just informed the LL agents about it today.
The agents have replied by saying :
*Under the terms of the lease to Mr & Mr *Smith * it is the tenants responsibility under clause 3.18 to keep every basin, sink, bath, shower, water closet and water waste and soil pipe clean clear and free from rust and immediately remedy any damage caused by any overflow.
We must therefore request that you deal with this issue.*
We are offically "assured tenents" according to the current LL's due to being provided with an assured tenancy rent book in the early 90's. We have never signed any "lease" or document, and it is the rent book that we proved in court yrs back that gave us the "assured tenancy.
my question is :
how can we reply to this agents email. we are slightly confused, as repairs for the very same problem with the same tap have already been carried out twice in the past by the current LL.
The problem is nothing to do with "rust or a blockage" as the agent has assumed.
The tap is a mains water tap which is leaking very badly from the seal by the handle at the top, also has "no stopcock" which was pointed out to us by the last tradesman who viisted that this needs to be "sorted out " as if the tap fails or springs a leak he said there is no way we could turn off the water.
l pointed all this out today in the email to the agent, and then they reply by refering to "the lease" which we never have had and some clause which we have no idea what its refering to.
cheers Montana
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