H/Ass. Assured Tenancy - service charge

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  • H/Ass. Assured Tenancy - service charge

    My friend has a housing association assured tenancy and has just received a letter to say the service charge is being increased from around £8 a month to £80 a month. She has no breakdown of the service charge accounts nor any indication of the reason for such an increase. The letter quotes a help line number which she has rung and simply been told she has to fill in a compliants form to challenge the increase. They will not discuss it further and have not replied to her original letter asking for the reason for such an increase.

    I have not read the tenancy agreement yet to see what the service charge should cover but I have told her to complete the compalints form and also ask for a breakdown of the previous 12 months service charge which they must provide. She has never received a break down of service charges before!

    There are about 10 houses who have all received this increase and they have been advised (by a resident adviser?) to just pay the old service charge until the matter is resolved. I am not sure they should refuse to pay. They do not have communal areas, just small front gardens which is obviously part of their service charge, I am wondering what else it could cover?

    Is there anything more she should be doing at this stage.

    Many thanks for any advice.

    Elaine

  • #2
    She is I believe a long leaseholder under an assured tenancy. It is a housing association property with DominionA2 in Middlesex.

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    • #3
      No- either she is:
      a. a long-leaseholder (e.g. registered as owner of lease for 99yrs.); or
      b. an assured tenant, under a Housing Act- 1985 or 1988, most likely, but which?
      JEFFREY SHAW, solicitor [and Topic Expert], Nether Edge Law*
      1. Public advice is believed accurate, but I accept no legal responsibility except to direct-paying private clients.
      2. Telephone advice: see http://www.landlordzone.co.uk/forums/showthread.php?t=34638.
      3. For paid advice about conveyancing/leaseholds/L&T, contact me* and become a private client.
      4. *- Contact info: click on my name (blue-highlight link).

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      • #4
        Sorry, she is an assured tenant under a Housing Act, not sure which Act though.

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        • #5
          Originally posted by EPalmer View Post
          Sorry, she is an assured tenant under a Housing Act, not sure which Act though.
          Look at the Letting Agreement. It should state which- and that may affect her rights of recourse.
          JEFFREY SHAW, solicitor [and Topic Expert], Nether Edge Law*
          1. Public advice is believed accurate, but I accept no legal responsibility except to direct-paying private clients.
          2. Telephone advice: see http://www.landlordzone.co.uk/forums/showthread.php?t=34638.
          3. For paid advice about conveyancing/leaseholds/L&T, contact me* and become a private client.
          4. *- Contact info: click on my name (blue-highlight link).

          Comment


          • #6
            Many thanks, I will check the Agreement.

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