Problem with a lodger and refund deposit.

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    Problem with a lodger and refund deposit.

    I need an urgent help advice please.

    I am a landlord resident (tenant with agreement by my landlord to re-rent the rooms in the flat where I am living), and I had a lodger who gave me the notice last November 08.

    He went back to his country for a holiday and during the notice period he started doing 'massage' business inside the property without my agreement, also I found out the website where he advertised his business.

    According his working visa he couldn't do business and according our Lodger Agreement too.

    The day he left I was at work and he did not give me the keys back, only his account number to refund his deposit. After check his room I found: the DVD and portable heating was broken, the bed I needed to fix, and the room was completely dirty that I expend 3 hours cleaning (he never dusted or cleaned the room).

    When I called him asking for the keys he said does not know where the keys is, but for my surprise the keys was found inside the flat…

    I didn’t refunded him awaiting his personal contact, now after 2 months I received an email from him asking me for the refund deposit; I replied and let he knew all the damages and what he did was unacceptable, that I wanted talk personally and not by email. I received his reply saying that was “invalid” the facts because I knew what he was doing and did not tell him anything, and asking me again for his deposit. I replied saying to him to contact me by phone make an appointment to discuss the matter personally.

    How do I manage that situation please? What I can do?

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