agency unauthorised access to property

  • Filter
  • Time
  • Show
Clear All
new posts

    agency unauthorised access to property

    hello again

    i have tonight arrived home to find a strang man in my house-share fixing the flooring in my bathroom. The person is not accompanied by any agency staff whilst doing the "job". this is now the 2nd time that access has been given to people without our prior (24hrs) notice. the last time we did put it in writing that no further access is allow without notifying us.

    1. What can i do about the unauthorised access (besides asking the landlard again to to do so)!
    2. Are there any "watch dogs" that can advice me! e.g. local council
    3. What if items are missing (difficult to tell but what if). Will i still be liable for missing "goods" once the contract ends?? should a inventory list be taken again? or am i being too untrusting??
    4. we have 2 women at the property and they have previously stated that they do feel less safe in the house knowing that somebody may have access to the house other than the agency. Is it fair to ask the agency to change to locks to the house? (this man has the key in his possession, nothing has stops him making a duplicate at the key maker around the corner!!)

    thank you for you advice

    If I understand correctly you rent a room in a house, this situation usually gives you exclusive use of your room and use of the shared facilities the landlord or their agent should not enter your room without your permission but you only have 'use' of the rest of the property the landlord can enter that area.



      we rent the house from the agency not the room. a tenancy agreement for the house is in place.

      what are my options!!



        Ring the tenancy liaison officer at your local council. This is precisely the type of problem they deal with. They will advise you and write a letter to the agency, reminding them of their responsibilities. They must give you 24hrs notice in writing. I have used my local one on several occasions.



          thanks for that susan. Agencies like mine give all other agencies a very bad name!!



            Just read this thread. Omneo your agent should take very seriously your complaint, and you should state that you want compensation for illegal entry into the property. If you were to contact somebody like Pain Smith solicitors, they would have a field day.

            I would be making a huge fuss about this and it has not been unknown for landlords (that's who action has to be taken aginst I'm afraid, as the agent cannot be sued) to find themselves on the wrong end of £10,000 compensaiton - really! The Protection from Eviction Act 1977 is the main breach here and is in fact harrassment.

            If the owner knew about this would he be taking a different line with his agent? Write to him. If you don't know his address write to the agent as he must give you this information within 21 days by law. You can't ask for it by telephone you must do so in writing.
            The advice I give should not be construed as a definitive answer, and is without prejudice or liability. You are advised to consult a specialist solicitor or other person of equal legal standing.


            Latest Activity


            • Reply to Is time more important than money?
              by Lawcruncher
              I am not suggesting it is the landlord's fault. I am just saying that, in some cases, if a tenant feels secure he is more likely to take care of a place....
              27-01-2022, 23:02 PM
            • Is time more important than money?
              by jpucng62
              Just had tenants move out of a property after 2 years. Always paid on time, perfectly pleasant young family who have now bought their own home BUT:

              House was grimy - looks like they didn't clean properly in 2 years rather than anything overtly unpleasant
              Garden was left in a mess...
              27-01-2022, 17:20 PM
            • Reply to Tenant not paying and letting agent mismanaged
              by MdeB
              That is because you have to do things properly for S21 to be valid.

              Do everything properly and the S21 is valid.
              Get one thing wrong and it is invalid. There are many things to get right....
              27-01-2022, 22:54 PM
            • Tenant not paying and letting agent mismanaged
              by Beeble
              We rented a flat out with the local branch of a national estate agent. They were charging a very low fee (that should’ve had my alarm bells ringing) and had a tenant immediately available. This was Dec2020/Jan2021 and the tenancy paperwork they sent to me was minimal.

              Tenant moved in...
              25-01-2022, 15:37 PM
            • Reply to Deducting Cleaning Costs from Deposit
              by Lawcruncher
              The requirement comes from the tenancy terms. There are various reasons why a contract term may be void or unenforceable. They include: illegal; impossible; contrary to public policy; statute forbids them to be imposed; unfair. A requirement to keep a dwelling clean and leave it it clean is none of...
              27-01-2022, 22:20 PM
            • Deducting Cleaning Costs from Deposit
              by Piffy
              I use a Letting Agent. Recently the tenants vacated, prior to the tenants leaving when the letting agent did an inspection they advised the tenants that the property would need cleaning before they vacated. The tenants have now left, the place does need a good clean, the Letting Agents have said that...
              27-01-2022, 11:30 AM
            • Reply to Inherited a few rentals
              by AndrewDod
              Almost everything is telling you to sell them - far away, no experience, higher rate taxpayer, current environment
              27-01-2022, 22:04 PM
            • Inherited a few rentals
              by Landlord7289
              Hoping for some advice on this situation from people who may have been through similar...

              I am inheriting 4 rental properties from my late father. Are there any tips or ideas people would share about this situation?

              My situation is I am early 30s in full time employment, live...
              25-01-2022, 15:02 PM
            • Reply to Deducting Cleaning Costs from Deposit
              by DoricPixie

              Why does a tenant need to leave the property in a reasonable state of cleanliness if the property wasn't in a reasonable state of cleanliness at the start of the tenancy? Where does the requirement come from? The deposit protection schemes don't appear to take that approach...
              27-01-2022, 21:11 PM
            • Reply to Tenant has moved partner in.
              by Hudson01
              Totally agree, the classic - still the best. They sound like a nightmare and i would be looking to get rid as soon as i could whilst we still have S21, removing kitchen cupboards !!! In a 2 bed flat...... why the hell would you remove part of a fitted kitchen, what are you going to do with the space....
              27-01-2022, 20:41 PM