Gas/electric company suitable to multiple accounts

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  • Gas/electric company suitable to multiple accounts

    Does anybody know of a utility co (gas/elec) that has a team dedicated to multiple account holders? We currently pay the gas/elec/water bills for our student properties.

    British Gas used to and we had migrated most of our accounts over to them - they have now gone and disbanded that team leaving us high and dry. After 40 minutes of waiting on hold I finally got through only to get cut off after 2 minutes speaking to them. >

    Any help appreciated.

    Incidentally, and as a postscript - any companies who outsource their call centres to far flung places and pass on the cost to me - through my time spent trying to get them to understand me - really get my goat.

    I do not blame the people I speak too - its not their fault their company has gotten a contract through being cheaper than the UK alternative - just the greedy utility co for outsourcing to save money.
    Liability statement. My liability to you is not to exceed the amount you are paying for my recommendations or advice.

    I see a bright new future, where chickens can cross the road with no fear of having their motives questioned

  • #2
    Don't forget that when you are required to telephone an 0870 number to contact your favourite supplier, check it out on . They can sometimes provide a much cheaper geographic alternative.
    Last time I tried them I was required to dial an 0870 number to renew my TV licence. Unfortunately, they did not have a geographic number ..... but did have an 0800 number for them! As you can imagine, they did not hang around answering this one and my TV licence was renewed PDQ!

    Any information given in this post is based on my personal experience as a landlord, what I have learned from this and other boards and elsewhere. It is not to be relied on. Definitive advice is only available from a Solicitor or other appropriately qualified person.


    • #3

      Thank you for posting this number again! I saw it a while back but then could not locate it! I have now addded it to my favourites!

      My boss hates 0870 numbers and is forever discussing his hatred for them! Think I can make his day with this!
      GOVERNMENT HEALTH WARNING: I am a woman and am therefore prone to episodes of PMT... if you don't like what I have to say you can jolly well put it in your pipe and SMOKE IT!!

      Oh and on a serious note... I am NOT a Legal person and therefore anything I post could be complete and utter drivel... but its what I have learned in the University called Life!


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