Tenant not paying and letting agent mismanaged

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    #16
    They were charging a very low fee (that should’ve had my alarm bells ringing)

    In my experience, that has not bearing.

    I agree with nukecad in that you need to make sure if the tenant is paying the rent or not. You could drop a letter to your tenants and asking them to drop by. Once, there explain what has happened and get their details. If they a co-operative, they can give you the dates and amounts they have paid.

    I suggest you also contact the local trading standards, perhaps you not the only one who has complained about this branch.

    If this national franchise has another branch, i suggest you drop by, they may access to systems and give you a better ideas, as they may ultimatly take over management. Otherwise, you may switch to another agency or manage directly.





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