False call Out

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  • oystersequel
    started a topic False call Out

    False call Out

    I had a call from a tenant stating the central heating controller has stopped working. On arrival at the house, the controller was blank. I removed it from the wall and put an electrical tester on the backing plate, it had no power. I ask my electrician to attend the house, he arrived when I was there. He went into the garage and found a switch on the wall (concealed behind the fridge) and switched it on, this cured it. My tenant denied switching it off and I have been billed £60.00.

    I told my tenant that I am not prepared to pay for a false call out. After an unpleasant exchange, I agreed to pay half, now he refuses to pay it. has anyone else had false call out invoices to pay.

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