Mold in the loft

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  • Claymore
    replied
    Shelly24,

    It is not for you to contact Taylor Wimpey. Their obligation is to the housing association, not you. By contacting them, you are muddying the water. My gut feeling is that is a standard tenancy agreement which should have been altered.

    My niece lives in a HA property and has the same clause. However, she has a top floor flat. Her tenancy agreement excludes the loft. She does not have an access hatch. The access hatch to the loft is outside in a communal hallway and it is padlocked securely shut.

    If you was not permitted to store things in your loft, I am sure there would be no open access for you.

    In regards to who pays for damages, I guess you claim off of your insurance.

    Leave a comment:


  • DPT57
    replied
    I was told that if you compress thick layers of loft insulation by putting boxes or boards on top of them, your ceiling plaster is likely to crack. That may be one reason why the HA don't want you to use it.

    Leave a comment:


  • Shelly24
    replied
    the flume for the extractor is fine and goes outside.
    There is about 10 inches of insulation up there which is laid on the ceiling joists. There is nothing on the roof, its just lined.
    Apparently they have vents in the fascia and a vent in the roof so it should come in down the bottom and out at the top but apparently Taylor Wimpey are retro fitting bigger vents to people that have issues, so its not just me.

    I sent an email yesterday to Taylor Wimpey who built it as the house is under new build warranty but they dont want to know, told me to contact HA. So i also emailed HA and waiting for a reply.

    Leave a comment:


  • Neelix
    replied
    Originally posted by Berlingogirl View Post

    I wonder if the extractor fans from the bathroom etc are vented into the loft space. That might be contributing to the damp.
    if that’s the case then that would be breaking a building regulations as they have to vent outside - BUT a common sight in my experience

    Leave a comment:


  • Berlingogirl
    replied
    I wonder if the extractor fans from the bathroom etc are vented into the loft space. That might be contributing to the damp.

    Leave a comment:


  • Neelix
    replied
    Leaving the usage to one side - the amount of damp in your loft sounds unacceptable and is almost certainly the direct result of lack of ventilation in the loft space.

    You need to press your HA to get the builder to resolve this - and do this politely by letter or email

    Out of interest, how much insulation is there in the loft in contact with the ceiling below?

    Leave a comment:


  • AlexR
    replied
    I had a damp problem with a 1900 terraced property and called in a damp engineer. On arrival at the door he said that he had just been to a new build property with damp in the roof space and commented that my property was built over 100 years ago and would probably last another 100. the implication was that the new properties have problems almost at once.
    Any hot air that escapes into the roof will condense on the coldest surface and in this case it is in the roof( or your stored items). It needs ventilation to remove it. I am sure that this is known in the building industry.

    Leave a comment:


  • Shelly24
    replied
    See when i read the tenancy agreement I read the part that says the loft isnt deemed my home but what i assumed it meant was that i cant live in it, meaning i cant change it to a bedroom....
    I have called about this issue a few times and each time i told the HA about my ruined boxes in the loft they havent once told me i shouldnt have stuff up there. you would just assume you can use it for storage right? I mean it does have a loft hatch with a sticker on telling you how to open it?! lol

    Leave a comment:


  • Berlingogirl
    replied
    If you were told you couldn't store items in the loft then I don't think you can claim anything for damages.

    I don't know why you can't store items up there, but it might be due to insulation, air circulation, or electric wires which might make it unsafe.

    I wonder how so much water is getting up there in the first place. You should certainly report it. It's poor workmanship and there should be air vents put in that are big enough to allow the correct amount of air to circulate.

    Leave a comment:


  • Jon66
    replied
    You need to follow the HA formal complaints process ending with the Housing Ombudsman. Do everything in writing not over the phone. Essentially your complaint is the damage to your chattels and the work not being prioritised. Usually mention of the ombudsman gets things moving.

    Leave a comment:


  • landlord-man
    replied
    Perhaps they did not want people to store items in the loft as it reduced the amount of air space left to circulate?

    Surely, it doesn't really matter why the clause was put in the AST - just the fact that it clearly states the Tenant cannot include the loft as part of their home.

    Be interesting if the builder or landlord held the tenant responsible for contributing to the problem rather than awarding compo for the items damaged.

    Leave a comment:


  • jpkeates
    replied
    Problems with new builds are so common that no one is at all surprised.

    I'm intruiged by the idea that the loft is somehow excluded from your home.
    It seems an odd bit of wording - normally a loft wouldn't be a "shared area" other than in a shared house.
    I'd have expected the loft to have been part of the property you are renting, and, as far as I can see, in that case the landlord would be, at least partially, responsible for your loss.

    If they can successfully argue that the loft is excluded - despite the odd wording, that does seem to be the intention (otherwise it doesn't seem to have any reason to be there) - you're responsible for the damage because you put things where they're not supposed to be.

    Leave a comment:


  • Shelly24
    replied
    I have, i reported it several times in the last 3 months and they reported to Taylor Wimpey who sent a roofer today.
    But what i wanted to know is who is responsible for the ruined items i had in the loft?
    Is it normal to have mold in a 6 month old loft?
    The roofer said that taylor wimpey might retro fit some bigger vents but it wont be done until its a problem in the winter... not really good enough.
    Im just wondering if im going mad, people dont seem to be concerned its a new build with mold and apparently thats ok?

    Leave a comment:


  • ash72
    replied
    Contact your housing association and inform them, they in turn will contact the developer as there would be a 5 year guarantee on the property.

    Leave a comment:


  • Shelly24
    replied

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