Change in letting agency.

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    Change in letting agency.

    I have been renting a room in a shared house for 2 years under one letting agent, we were given 3 days notice of a change in letting agent. This letting agency never contacted us, we then lost WiFi. Which is part of our rental agreement. We have been without WiFi for 2 weeks. After over a week they gave us the neighbors WiFi password. The only contact we have had is from calls we have made, with them ignoring most of them. One housemate has lost a weeks worth of work due to this. I myself am due to start wfh, so decided to find somewhere else to live. I tried giving my notice today but have been told that due to ast. I can not give it until the 1st, this will mean I will be paying double rent for 2 weeks. Is there anyway I can argue against this? Many thanks

    Your contract is with whoever is named as landlord on tenancy agreement. The agent (unless actually landlord) is just that, agent, whilst they sort all paperwork & you've no doubt been paying them they are not the people you have a contract with.

    Write (Yes, write/email) to landlord (yes landlord) keep copies, copy BOTH agents a calm polite letter noting your confusion at the mess and request landlord sorts it. You've either an "address for the service of notices" for landlord from one or other agent, or spend £3 and get deeds for property with owner name & address from land registry.

    You can give your notice whenever you like (assuming it's periodic) but notice can't expire before last date of your NEXT tenancy period: So if monthly (?) periods are 3rd to 2nd of month, notice can't expire before (if served today) 2nd May. Unless landlord agrees early surrender (you could both agree eg to end tenancy this evening at 19:45, but BOTH need to AGREE!

    Sorry, what a mess, sounds like both agents need firing!
    I am legally unqualified: If you need to rely on advice check it with a suitable authority - eg a solicitor specialising in landlord/tenant law...


      Thank you so much for this advice, I am really grateful for your help.


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