Neighbour Issue

  • Filter
  • Time
  • Show
Clear All
new posts

    Neighbour Issue

    We rent out our flat and have an issue with the downstairs Neighbour complaining about noise from the Tenants.

    I doubt very much the Tenants are making much noise to be honest as he has always been difficult. We had similar complaints from him after we moved in. We had new carpets put in with thick underlay, chipboards to even out the floor and the floorboards screwed in. Despite this it apparently made no difference to the noise late at night (8pm) and he complained about the extra noise made during the day when the carpets were being fitted.

    A few others in the block have had similar complaints from him. I have told him to speak to the Tenants about the noise, he refuses simply telling me it's my job to sort out. (I know it's not unless it's a serious noise problem)

    I have tried speaking and reasoning with him but it doesn't seem to get through - On one occasion he asked us not to shower when he was in the garden as the noise from water pipes disturbed him.

    I am thinking of blocking his number so he can't contact me other than by e-mail. Does anyone have any advice about the situation?

    Ignore the neighbour.


      When I post, I am expressing an opinion - feel free to disagree, I have been wrong before.
      Please don't act on my suggestions without checking with a grown-up (ideally some kind of expert).


        Originally posted by ash72 View Post
        Ignore the neighbour.
        Yep, that about sums it up..... to be blunt he needs to understand that when living in a flat surrounded by other dwellings he will not have the same sound isolation a family living in a detached house would..... like never will ! He needs to suck it up or purchase more lottery tickets and hope for the best.


          If really really pushed refer him to CaB. And doctor for more pills
          I am legally unqualified: If you need to rely on advice check it with a suitable authority - eg a solicitor specialising in landlord/tenant law...


            what kind of noise and how loud ?


              Tell him to get in touch with Environmental Health at the council. Yes, I would block his number.

              Freedom at the point of zero............


                He's got a bee in his bonnet and nothing you do is going to make him stop complaining.
                Clearly if He's complaining about running water this isn't a reasonable thing to bring up.
                Do expect he might escalate matters if you don't engage with him - as reasonable as ignoring him would be. If he harasses your tenants then it's likely they'll be looking elsewhere once their lease is up.

                He sounds like a nightmare


                  bobthebuilder2 The stairs up to the property are next to his living room. He was complaining about the tenants moving furniture up the stairs as it was disturbing him. They'd finished by 7ish.

                  The complaints we got from him were mostly that the TV was too loud. I pointed out that he constantly played the piano and refused to plug in headphones (electric piano) and used an amp which is why we had to turn the TV.

                  He's the last Council tenant in the block, I suspect he's lonely, but efforts to befriend him were rebuffed.

                  I'll just have to see how the new tenants find it.

                  I'm thinking of ignoring him as people have suggested, but telling him to email me every complaint then filtering it into a separate folder. That way it shouldn't disturb me as much, but I also have a record of both spurious and genuine concerns.


                    As before, refer him to a doctor for more pills & maybe adult social services (in local council) e.g.
                    I am legally unqualified: If you need to rely on advice check it with a suitable authority - eg a solicitor specialising in landlord/tenant law...


                      theartfullodger Thanks, I did make them aware a while ago. Part of my reasoning behind the email logs is that I have something to present to them.


                        He appears to have some kind of mental illness, i have dealt with an individual like this in my day job, you will never, and really do mean this, solve ' his ' issue with noise, if there are stairs sharing the party wall then noise transmission is a physical thing, it cannot be avoided.

                        As i have previously stated, he needs to somehow do better in life and buy a detached house, impossible maybe, But whilst he is in a flat he will never be in a totally silent place. If you engage with him too much then his stress will transfer to you..... do not let this happen, tell him that his dispute is exactly that, HIS.

                        Stay at arms length on this one.


                        Latest Activity


                        • Property block insurance
                          by Ferndale
                          Can anyone advise me... still dealing with greedy freeholders and managing agent.
                          The buildings insurance is arranged by the freeholder and it’s a a policy that covers their holding company and covers employers liability, they own the freehold on our block and next doors. The property owners...
                          19-04-2021, 18:38 PM
                        • Reply to Pls help! Run out of options!
                          by simon889
                          Thank you all for responding so fast!

                          Firstly, yes I did issue new tenancy to the brother, (which he signed and got witnessed and sent it back to me) as I was of the opinion that as he had been living in the property with his sister, there wouldn’t be a problem with rent. His sister...
                          19-04-2021, 18:38 PM
                        • Pls help! Run out of options!
                          by simon889
                          Hello all

                          Firstly let me confirm I have tried to find an answer to my query on the forum already in case it has been discussed before but haven’t found anything with the same problems.

                          Long story. Tenant moved in with his sister in 2017. She was responsible for paying the...
                          19-04-2021, 17:18 PM
                        • Reply to Pls help! Run out of options!
                          by Hudson01
                          He sounds a charmer...... before you signed him up a sole tenant did you check him out in the usual way ? Given the distance you are away i would seek out a professional company to do this for you and get the property back, you will be running round in circles.
                          19-04-2021, 18:15 PM
                        • Reply to Pls help! Run out of options!
                          by theartfullodger
                          So you issued a new tenancy? (For someone with no history of paying? Why?). Did he sign? Anything else prove (or hopefully disprove) he agreed to it?
                          19-04-2021, 18:11 PM
                        • Reply to How best to serve a section 21 (6a) document?
                          by theartfullodger
                          Post, free certificate of postage, from two different post offices

                          By all means hand deliver also, take pics.

                          But tenant might (understandably) get p++d off.

                          What does tenancy say about how notices may be served? Mention email?
                          19-04-2021, 18:09 PM
                        • How best to serve a section 21 (6a) document?
                          by Madmax86
                          Hi all

                          First time serving a section 21 notice.

                          Been reading online and seems to be mixed responses about the best way to serve it.

                          I initially thought recorded or special delivery would be the best as it is tracked however if it's not received it can be deemed...
                          19-04-2021, 17:42 PM
                        • Reply to Advice on noise (and harassment?)
                          by Neelix
                          Ask your letting agent for a copy. They are duty bound to give you a copy.

                          FYI Its between 6 and 9 pages of A4...
                          19-04-2021, 18:00 PM
                        • Advice on noise (and harassment?)
                          by renter19
                          Hello and apologies, tried to cut this down.

                          In short- problems with noisy neighbours after being accidently outed by letting agent, neighbours being harass-y and would appreciate perspectives, thoughts and have some questions at the end.

                          Context -

                          Have spoken...
                          01-04-2021, 04:16 AM
                        • Reply to Pls help! Run out of options!
                          by ash72
                          Was a Gas or EPC given prior to the T moving in? If so the EPC would still be valid, the Gas would be a little harder, the only option is to inform the Agent to serve a notice requiring access (providing 24 hours notice) if this doesn't work the only option is to take the T to court to gain access....
                          19-04-2021, 17:33 PM