We rent out our flat and have an issue with the downstairs Neighbour complaining about noise from the Tenants.
I doubt very much the Tenants are making much noise to be honest as he has always been difficult. We had similar complaints from him after we moved in. We had new carpets put in with thick underlay, chipboards to even out the floor and the floorboards screwed in. Despite this it apparently made no difference to the noise late at night (8pm) and he complained about the extra noise made during the day when the carpets were being fitted.
A few others in the block have had similar complaints from him. I have told him to speak to the Tenants about the noise, he refuses simply telling me it's my job to sort out. (I know it's not unless it's a serious noise problem)
I have tried speaking and reasoning with him but it doesn't seem to get through - On one occasion he asked us not to shower when he was in the garden as the noise from water pipes disturbed him.
I am thinking of blocking his number so he can't contact me other than by e-mail. Does anyone have any advice about the situation?
I doubt very much the Tenants are making much noise to be honest as he has always been difficult. We had similar complaints from him after we moved in. We had new carpets put in with thick underlay, chipboards to even out the floor and the floorboards screwed in. Despite this it apparently made no difference to the noise late at night (8pm) and he complained about the extra noise made during the day when the carpets were being fitted.
A few others in the block have had similar complaints from him. I have told him to speak to the Tenants about the noise, he refuses simply telling me it's my job to sort out. (I know it's not unless it's a serious noise problem)
I have tried speaking and reasoning with him but it doesn't seem to get through - On one occasion he asked us not to shower when he was in the garden as the noise from water pipes disturbed him.
I am thinking of blocking his number so he can't contact me other than by e-mail. Does anyone have any advice about the situation?
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