We left our rented house three months ago and we had blocked toilet problems for the last two years of our tenancy. We let them know that the toilet was flushing and the bowl just filled with water. They sent a plumber round but he confessed not knowing about blockages and only fitted toilets. We let the LL know. A friend came to stay and had years of drainage experience. He said it was an air block, moved the large pipe behind the toilet allowing air to escape and the toilet worked straight away. Again I let the LL know that it appeared fixed. Months later it happened again but moving the pipe didn’t work so I let the LL know. The LL’s husband turned up with his friend who was a plumber who fitted a small pipe to the large pipe allowing air to escape but said that he would have to come back to investigate further. He died that night, I know right!
I did speak to the LL on the phone expressing my condolences and said that there was no rush in sending another plumber due to their grief. Eventually the LL husband turned up with 6 bottles of drain unblocked which seemed to work. A while later the toilet blocked again and I used unblocker to clear it and it was okay on and off. They didn’t send anyone else round and we then moved out but I did tell the LL when we gave notice that the toilet was still blocking.
Now I received a letter from the LL saying they had discovered a flood caused by the blocked toilet and they were not aware that it was blocked and had to call Dynorod out and they found a compacted lump of tissue, wipes and female pads in the drainage pipes and want us to pay for it as they say it was blocked for the past two years.
I am will to pay if we are responsible.
This house was a David Wilson new build four years ago and I know of at least one other person who had to leave their rented house as the drains kept blocking and this LL, who has other houses on this estate, had to change the drainage pipes in a house across the road as the wrong size had been put in.
would I be wrong in asking them what initially caused the blockage as surely blockages should not occur in new pipes if they are the right size and been laid correctly. Why did it clear and then block again? I had used an auger to see if there was a blockage but there didn’t seem to be anything preventing it from going through to the Main drains.
Can I ask them exactly where the blockage was found in case it was linked to neighbours?
Not sure how to proceed so any advice would be appreciated
I did speak to the LL on the phone expressing my condolences and said that there was no rush in sending another plumber due to their grief. Eventually the LL husband turned up with 6 bottles of drain unblocked which seemed to work. A while later the toilet blocked again and I used unblocker to clear it and it was okay on and off. They didn’t send anyone else round and we then moved out but I did tell the LL when we gave notice that the toilet was still blocking.
Now I received a letter from the LL saying they had discovered a flood caused by the blocked toilet and they were not aware that it was blocked and had to call Dynorod out and they found a compacted lump of tissue, wipes and female pads in the drainage pipes and want us to pay for it as they say it was blocked for the past two years.
I am will to pay if we are responsible.
This house was a David Wilson new build four years ago and I know of at least one other person who had to leave their rented house as the drains kept blocking and this LL, who has other houses on this estate, had to change the drainage pipes in a house across the road as the wrong size had been put in.
would I be wrong in asking them what initially caused the blockage as surely blockages should not occur in new pipes if they are the right size and been laid correctly. Why did it clear and then block again? I had used an auger to see if there was a blockage but there didn’t seem to be anything preventing it from going through to the Main drains.
Can I ask them exactly where the blockage was found in case it was linked to neighbours?
Not sure how to proceed so any advice would be appreciated
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