changing electricity meter

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • 45002
    replied
    The meter could be a 2nd generation smart meter set up as "pay as you go meter"

    Apparently they can be switch back to a normal meter remotely by the utilities supplier.

    Read on https://www.smartenergygb.org/en/sma...ips-for-prepay

    https://www.citizensadvice.org.uk/co...-normal-meter/

    Leave a comment:


  • jpucng62
    replied
    Are you getting another tenant in straight away? If not get the meter put into your name so you are the bill holder then they should talk to you.

    Either way, it is likely there is a debt on the meter so try topping it up and see if that sorts the display out.

    Good luck

    Leave a comment:


  • Hollywood
    replied
    I think you will be liable for any standing charge even if not using any electricity from the end of the tenancy

    Leave a comment:


  • Interlaken
    replied
    Meters are usually replaced by a larger provider in your area so expect to wait for S and S to get around to your request. Clear up the unusual reading first.

    Leave a comment:


  • jpkeates
    replied
    It's possible you need the key to activate the display.

    You can switch electricity suppliers online using uswitch (for example).

    Rather than getting the meter replaced as a 1st step, I'd try it bit by bit.
    Tell the supplier that you are now responsible for the account as you are a landlord retaking possession.

    They will have a point about the end of tenancy agreement though, because there must be something that has ended the tenancy, otherwise it's still active.

    Leave a comment:


  • Harry101
    started a topic changing electricity meter

    changing electricity meter

    Hi all, I'm a landlord, and my property became empty today. The electricity meter is PAYG (key-operated) and it is broken in the sense that the display is completely blank.

    The meter says "Property of S+S" - I assume Scottish and Southern. The electricity supplier is www.orbitenergy.co.uk.

    I would like the meter replaced. Simple right? Nope.....it's proving a nightmare. I contact Orbit via their online chat and spend an hour explaining the situation and they send me around the houses (no pun intended) basically saying I need to email them a "End of tenancy agreement document" before they'll even talk to me. I explain I have not heard of such a thing and I have the AST, but this won't help them as it was an agreement till Aug 2021 and the tenant has left early. Nope, no luck. Before I gave up, the online 'agent' just cut my chat and logged me out. I rang Scottish and Southern Energy and their automated message basically says "Only ring us if you cannot pay, or there is an emergency. Otherwise fill in the online form." I did that and get an email saying they'll contact me in 5 business days. Marvellous.

    Does anyone know what I can do in this situation? Can I simply ignore Orbit and move supplier to someone else - I have never had an account with Orbit, and it is the leaving tenant who has an account. Therefore, I should not be liable for any outstanding payments to Orbit right? And I'm a little unclear as to how the Key payment system works - surely, once the amount on the key runs out, then that should be it, or are there still maintenance charges that accumulate even if no electricity is used in the house?

    Cheers


Latest Activity

Collapse

Working...
X