Originally posted by Jon66
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I typically contact them through whatsapp as I did go to them and knock on the door about the rent arrears in May to the point the ladies other son came out and offered to pay towards a month of the rent. And that was it then. I went back in August 2020 following discussions to resolve some repairs the flu pipe outside around the boiler was missing a brick I was going to do this the bath panel was damaged so i replaced this then I started talking to the son about rent and arrears after he was moaning about the repairs this is the point I mentioned that I may sell the property (yes big mistake) the woman was on the phone to the son and was like you need to give us notice of 3 months etc
I left after they asked me to leave
Following this I reconnected" (been the kinder word) with them and offered them some reassurance of a new tenancy and a new start with a £150 discount (goodwill gesture) towards the arrears
Since August 2020 its been a case of few messages from them and detail from me
It feels like they take the piss with me messaging them I give them details on when I can come around with a new tenancy and also to further get a professional in to fix the window in the attic and bedroom and ask how they are etc
I am happy to follow the processes mentioned on the forum and seek professional guidance but it feels like a muddle.
I have not been in this situation but just feels like the tenants are taking me for granted and a fool

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