TENANT viewed property, signed check in inventory now unhappy with state of it

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    TENANT viewed property, signed check in inventory now unhappy with state of it

    Hi, my T moved in after viewing the property and signing the check in report. After 2 weeks of being in the property he is requesting for loads of cosmetics issues to be rectified ( wall paper with bubbles, marks on doors and walls, small crack on plasters, chipped skirtinboards ecc. )as well as some other issues that he deemed hazards. ( broken handles, loose cables, corner of a carpet loose and a window frame that moves). I am happy to fix all the " hazardous issues" ( This is the first time a tenant reports these issues to me, but I need time to redecorate and bring the property up to their standard cosmetically speaking as 4 years have passed since the last time it was redecorated.

    He also stated that he must have been blind to dont spot the issues during the viewing but why signig the check in report and dont mention at the time? He said he didn't have time to carry out a proper check until now.

    Where do I stant legally in terms of quality of workmanship for decoration? Unfortunately i wasn't able to check the proeprry myself after the old T moved out and the new T moved in otherwise I would have redecorated and sorted few things out. And mostly I would have put timeframes for decorstions which I am not able to undertake right know.

    Thank you.

    If the condition of the property is as it was when viewed, other than the safety issues (which are separate), you have no obligation to improve the condition to what the tenant now wants.

    On the other hand, if you were prepared to redecorate and would have done had you known it needed doing, why not do it now?
    When I post, I am expressing an opinion - feel free to disagree, I have been wrong before.
    Please don't act on my suggestions without checking with a grown-up (ideally some kind of expert).


      I think it is hard to see all the minor flaws in a property on one quick viewing, so I am not surprised issues have cropped up after moving in - I always expect minor repairs to be reported more often by a new tenant than by the old one.

      Given that it was 4 years since it was last redecorated you perhaps should’ve expected some work was needed.

      i always get in to my properties between tenants to see what needs to be done and to bring it all up to scratch - knowing your property is tenant ready is well worth the visit and the benefits of a positive experience for your tenant in the first few weeks outweighs the cost of the property being empty for a week or too. So perhaps learn from this for the future.

      As far as this tenant is concerned you clearly need to fix all the ‘hazards’ as quickly as possible and whilst you could hide behind the check in inventory for the decoration issues, doing nothing will not endear you to your tenant. I would have a conversation about what can be done with the tenant in situ and the inconvenience this may cause them. Ask them what they want - it may be the work doing or a rent reduction - and go from there.

      It maybe this tenant won’t stay long so plan to redecorate before the next one!

      By the way, who did the checkout of the last tenant and why didn’t they pick up these issues?


        2 days to assess repairs and refurbishments required , then get them done, isn't really enough is it. Fix it!
        I am legally unqualified: If you need to rely on advice check it with a suitable authority - eg a solicitor specialising in landlord/tenant law...


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